Strategic Account Director, Client Services (Contract)

Influencer Ltd; Los Angeles (CA); On-site; USD 79,000 - 103,000; Full time

Benefits offered by this job

Medical Benefits through Insperity

Wellbeing support

401K with match

Paid Time Off 22 days

Job summary

Influencer Ltd in Los Angeles is seeking an Account Director, Client Services (Full-Time Contract) to oversee and execute brand campaigns post-sale. You will lead a client services team focused on Travel + Beauty clients, delivering top-tier service, strategy, and post-campaign analysis.

You will manage client relationships, guide a team, and drive upsells while ensuring campaigns meet budget, timelines and quality standards. Strong leadership and data-driven decision making are essential.

Qualifications

• 6+ years working in an agency or brand within client services, influencer marketing, advertising, social, media, and/or creative.
• 3+ years of management experience.
• Proven expertise in account management, creator management, measurement, paid media, and working within a revenue organization.
• Experience in delivering post-campaign analysis reports and presentations.
• Skilled in reviewing legal agreements with creators and brands, with a clear understanding of usage rights and payment terms.

Responsibilities

• Oversee campaign execution in its entirety for many campaigns at any time.
• Build and foster strong client relationships alongside the Sales lead, managing expectations and sharing updates and next steps.
• Manage a team of client service individuals, building trust and a strong team mindset with those who support you on campaign execution.
• Take ownership of accounts in post-sale to help drive consistent upsells and repeat business for the sales team.
• Support on pitches for key clients and pull indicative creators and provide feedback and knowledge on scope, pricing, etc., where needed.
• Achieve and exceed quarterly revenue goals for Gross and Net revenue, and educate your team on the importance of staying within budgets.
• Be an expert at budget management, forecast and track project costs and update clients on spendings.
• Lead in revenue recognition and delivery of campaigns to keep leadership aware of any swings.
• Ability to lead on creating Post Campaign Analysis Reports & Quarterly Business Reviews and presenting to the client.
• An exceptional performer and highly organized & effective leader focused on continuously improving client service and delivery for high impact results.

Skills

Account management

Creator management

Measurement

Paid media

Revenue management

Tools

G-Suite

Slack

HubSpot

Waves platform

Job description

Influencer Ltd in Los Angeles is seeking an Account Director, Client Services (Full-Time Contract) to oversee and execute brand campaigns post-sale. You will lead a client services team focused on Travel + Beauty clients, delivering top-tier service, strategy, and post-campaign analysis.

You will manage client relationships, guide a team, and drive upsells while ensuring campaigns meet budget, timelines and quality standards. Strong leadership and data-driven decision making are essential.