Strategic Account Director

Vomela; Minnesota; Vor Ort; USD 100.000 - 125.000; Vollzeit

Benefits dieser Stelle

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Short/Long Disability

Training & Development

Wellness Resources

Zusammenfassung

Vomela, a full-service visual communications company, seeks a Strategic Account Director to lead and grow one of its most strategic client relationships. You will drive account strategy, commercial performance, and long‑term customer success, reporting as a senior leader within the dedicated client team.

You’ll build trusted relationships, run executive business reviews, shape growth roadmaps, manage pricing and renewals, and coordinate across sales, operations, finance, procurement, technology,

Qualifikationen

• 10+ years in strategic account management or related leadership roles.
• Proven ability to manage large enterprise relationships.
• Executive-level communication and influence skills.
• Strong business acumen and analytical capabilities.
• Experience leading cross-functional teams through influence.

Aufgaben

• Strategic Relationship Leadership: Build trusted relationships across levels; advise customers; lead EBRs, QBRs and governance meetings; engagement strategies.
• Account Strategy & Business Planning: Develop and execute growth roadmaps; identify penetration opportunities; monitor revenue, profitability, service and retention.
• Commercial Management & Growth: Protect, retain and grow revenue; support pricing, proposals, renewals and RFPs; collaborate with finance on margins.
• Cross-Functional Leadership: Coordinate sales, operations, finance, procurement, tech and service; drive accountability and alignment; lead reviews and escalations.
• Operational Excellence & Execution: Ensure flawless program execution; monitor service metrics; drive improvement initiatives.
• Risk Management & Escalation Leadership: Identify risks; lead mitigation plans; escalate critical issues as needed.

Kenntnisse

Strategic acct mgmt

Enterprise sales

Executive communication

Cross-functional leadership

Analytical thinking

Jobbeschreibung

At Vomela our greatest asset is our people. As a full-service visual communications company, we are looking for creative and intellectual thinkers that work with our customers to create compelling brand solutions and foster meaningful connections. And while you’re focused on creating big things for global and local brands, we will help you build a career you can be passionate about.

Annual Salary Range: $100 - 125,000 USD

Job Summary

The Strategic Account Director serves as a senior leader within the dedicated team responsible for managing and growing one of the company’s most strategic and complex client relationships. Operating as the principal deputy to the Lead Account Executive, this individual plays a critical role in driving account strategy, commercial performance, operational excellence, and long‑term customer success.

What You’ll Do…

Strategic Relationship Leadership

• Build trusted relationships across all levels of the client organization.

• Serve as a strategic advisor to customer stakeholders.

• Lead Executive Business Reviews (EBRs), QBRs, and governance meetings.

• Develop stakeholder engagement strategies.

• Act as client representative when the Lead Account Executive is unavailable.

Account Strategy & Business Planning

• Develop and execute account strategy and growth roadmap.

• Identifyopportunities to increase account penetration and value.

• Monitor revenue, profitability, service, and retentionobjectives.

• Develop account health assessments and executive recommendations.

Commercial Management & Growth

• Protect,retain, and grow revenue.

• Support pricing strategies, proposals, renewals, and RFPs.

• Partner with finance on revenue and marginobjectives.

Cross-Functional Leadership

• Coordinate sales, operations, finance, procurement, technology, and customer service resources.

• Drive accountability and internal alignment.

• Lead reviews, planning, status, and escalation meetings.

Operational Excellence & Execution

• Ensure flawless program execution.

• Monitor service delivery metrics.

• Drive continuous improvement initiatives.

Risk Management & Escalation Leadership

• Identifyoperational, financial, service, and relationship risks.

• Lead mitigation and recovery plans.

• Escalate critical issues appropriately.

Requirements

What You’ll Bring…

• 10+ years of experience in strategic account management, enterprise sales, customer success, operations leadership, or related leadership roles.

• Demonstrated success managing large enterprise relationships.

• Executive-level communication and influence skills.

• Strong business acumen and analytical capabilities.

• Experience leading cross‑functional teams through influence.

Preferred Experience

• Strategic accounts exceeding $25M–$50M annual revenue.

• Complex multi‑locationcustomer programs.

• Printing, graphics,logistics, retail, fleet, manufacturing, or related industries.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources