Str Mgmt/Asset Protection Dept Leader (hr)

Kroger; Renton (WA); On-site; USD 65,000 - 85,000; Full time

Job summary

Fred Meyer is seeking a skilled Asset Protection leader to manage the department, coach staff, and ensure adherence to safety and loss prevention standards. The role focuses on deterring theft, protecting assets, and supporting store financial goals.

You will coordinate schedules, conduct investigations, and collaborate with corporate teams to uphold policies and initiatives. The ideal candidate will have HS diploma/GED with LP experience, the ability to pass background checks, and the

Qualifications

• High school diploma or GED plus one year experience in retail asset protection.
• Ability to pass a drug test.
• Ability to work in a fast-paced environment with accuracy and attention to detail.
• Ability to handle sensitive information with confidentiality.
• Ability to pass a criminal background check.

Responsibilities

• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Deliver and encourage other associates to deliver excellent customer service
• Maximize sales and sales margins
• Reduce customer and associate dishonesty by initiating action to identify high theft areas and by investigating and apprehending individuals involved in both internal and external theft
• Monitor large shrink areas in stores
• Provide credible court testimony
• Implement corporate and divisional service, merchandising and operating requirements
• Maintain knowledge of corporate and divisional merchandising plans, expectations and timetables
• Achieve department and store financial objectives/goals
• Develop, implement and assess weekly work schedules and adjust those schedules as necessary
• Conduct internal investigations
• Minimize exposure to civil liability
• Verify electronic article surveillance (EAS) is being utilized and maintained
• Participate in safety meetings
• Co-chair/attend shrink meetings
• Prepare missing merchandise reports
• Promote associate participation in the Fred Meyer Incentive Award Program
• Maintain compliance with corporate policies
• Promote and follow company initiatives
• Maintain compliance with all safety guidelines and standards
• Communicate and collaborate with corporate associates to support asset protection initiatives
• Work with associates to manage all common associate areas (e.g., break rooms and training areas) to ensure they are inviting in appearance and reflect "Our People Are Great" initiatives
• Maintain flexibility to work any shift and weekends on a regular basis
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Coaching

Customer service

Loss prevention

Investigations

Safety compliance

Education

High school diploma or GED + 1 year experience in retail asset protection

Job description

Manage the Asset Protection department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
• Deliver and encourage other associates to deliver excellent customer service
• Maximize sales and sales margins
• Reduce customer and associate dishonesty by initiating action to identify high theft areas and by investigating and apprehending individuals involved in both internal and external theft
• Monitor large shrink areas in stores
• Provide credible court testimony
• Implement corporate and divisional service, merchandising and operating requirements
• Maintain knowledge of corporate and divisional merchandising plans, expectations and timetables
• Achieve department and store financial objectives/goals
• Develop, implement and assess weekly work schedules and adjust those schedules as necessary
• Conduct internal investigations
• Minimize exposure to civil liability
• Verify electronic article surveillance (EAS) is being utilized and maintained
• Participate in safety meetings
• Co-chair/attend shrink meetings
• Prepare missing merchandise reports
• Promote associate participation in the Fred Meyer Incentive Award Program
• Maintain compliance with corporate policies
• Promote and follow company initiatives
• Maintain compliance with all safety guidelines and standards
• Communicate and collaborate with corporate associates to support asset protection initiatives
• Work with associates to manage all common associate areas (e.g., break rooms and training areas) to ensure they are inviting in appearance and reflect "Our People Are Great" initiatives
• Maintain flexibility to work any shift and weekends on a regular basis
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

• High school diploma or general education degree (GED) plus one year experience in retail asset protection or a combination of relevant education and experience
• Minimum 18 years of age/21 in Alaska
• Ability to pass a drug test
• Ability to work in a fast-paced environment while maintaining a high degree of accuracy and attention to detail
• Ability to handle sensitive information while maintaining a high degree of confidentiality
• Ability to organize/prioritize tasks/projects
• Familiarity with asset protection terms and processes
• Ability to make independent judgments with minimal supervision
• Ability to continue education
• Ability to pass a criminal background check
• Valid driver's license
• Ability to pass all state and federal private security requirements for licensing or certification

Desired

• Knowledge of company policies, procedures and organizational structure
• Strong interrogation/interviewing skills