Storytelling Server — Elevate Guest Experience & Growth

Hawkers-Asian-Street-Food-; Franklin (TN); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Meal benefits during scheduled shifts

Tip share eligibility

Flexible scheduling

Opportunities for growth

Competitive hourly wage

Job summary

Hawkers Asian Street Food in Franklin, TN is seeking a Server who will be a storyteller and brand ambassador, guiding guests through the menu and creating memorable experiences. This role requires warmth, hustle, product knowledge, and a team-first mindset.

Responsibilities include greeting guests, taking orders, delivering food and drinks, checking in with tables, maintaining a clean station, and upholding safety standards. Prior serving experience is preferred.

Qualifications

• Must be at least 18 years old.
• Flexible schedule including evenings, weekends, and holidays.
• Strong attention to detail in a fast-paced environment.
• Genuine passion for hospitality and memorable guest experiences.
• Must have or obtain Food Handlers Certification.
• Must obtain alcohol service certification if not already held.

Responsibilities

• Greet guests promptly and warmly to set the tone for an exceptional dining experience.
• Share Hawkers' story and guide guests through the menu with enthusiastic, knowledgeable recommendations.
• Take orders accurately and enter them into the POS system.
• Deliver food and drinks to tables promptly and correctly.
• Check in with tables to ensure satisfaction and proactively address concerns.
• Maintain a clean, organized station and perform opening, mid-shift, and closing tasks.
• Collaborate with servers, kitchen staff, and bartenders to ensure smooth service.

Skills

Guest experience

Brand storytelling

Customer service

POS proficiency

Alcohol service knowledge

Tools

POS systems (Toast, Aloha)

Job description

Hawkers Asian Street Food in Franklin, TN is seeking a Server who will be a storyteller and brand ambassador, guiding guests through the menu and creating memorable experiences. This role requires warmth, hustle, product knowledge, and a team-first mindset.

Responsibilities include greeting guests, taking orders, delivering food and drinks, checking in with tables, maintaining a clean station, and upholding safety standards. Prior serving experience is preferred.