Storm Water Communications Lead

Charlotte, North Carolina; Charlotte, Northern (NC, KY); Hybrid; USD 61,000 - 87,000; Full time

Benefits offered by this job

Benefits package

Job summary

The City of Charlotte is seeking a Public Information Specialist to join the Storm Water Services Communications Team in Charlotte, NC. The role focuses on external and internal communications, content creation, and outreach aligned with organizational priorities.

Responsibilities include crafting emails, newsletters, and social posts, supporting community engagement, events, multilingual communications, and analytics to guide strategy. Evening/weekend availability may be required.

Qualifications

• Bachelor’s degree in communications, marketing, public relations/public affairs or related field.
• Five (5) years of directly related work experience OR Bachelor’s degree with one (1) year of directly related work experience OR Master’s degree.
• Experience in media relations and digital communications preferred.

Responsibilities

• Design and implement external and internal communications aligned with Storm Water Services’ goals.
• Write clear, compelling content for emails, newsletters, guides and social media.
• Assist with community engagement, events, multilingual and accessible communications.

Skills

Writing

Social media

AP style

Public speaking

Photography

Videography

Adobe Creative Suite

Sprout Social

MS Office

Education

Bachelor’s degree in communications/related field

Master’s degree

High School Diploma

Tools

Sprout Social

Adobe Creative Suite

Microsoft Office

Job description

The City of Charlotte is seeking a Public Information Specialist to join the Storm Water Services Communications Team in Charlotte, NC. The role focuses on external and internal communications, content creation, and outreach aligned with organizational priorities.

Responsibilities include crafting emails, newsletters, and social posts, supporting community engagement, events, multilingual communications, and analytics to guide strategy. Evening/weekend availability may be required.