Stores Asst Manager 2 - Hourly - Stores

The SSI Group; Merrimack (NH); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Growth opportunities

Employee discounts

Job summary

The SSI Group in Merrimack, NH is seeking an Assistant Store Manager to partner with the Store Manager in leading a store team that delivers exceptional customer experiences and drives sales. You will help implement Fossil’s brand standards, coach staff, and ensure smooth daily operations.

You will contribute to a culture of accountability, teamwork, and service excellence, mentoring team members and stepping into leadership when needed.

Qualifications

• 2–3 years of retail experience.
• Previous leadership experience preferred.
• Passion for delivering exceptional customer service.
• Strong communication and interpersonal skills.

Responsibilities

• Lead, develop, and inspire a store team to deliver exceptional customer experiences and drive results.
• Coach team members, deliver training, and ensure brand initiatives and operational standards are met.
• Step into leadership when the Store Manager is unavailable and support daily operations.

Skills

Retail experience

Leadership

Customer service

Communication skills

Motivate and coach

Detail oriented

Teamwork

Integrity

Education

Bachelor’s degree preferred

Job description

Make an Impact

Our Assistant Store Managers make an impact by partnering with the Store Manager to lead, develop, and inspire a store team that delivers exceptional customer experiences and drives results. They play a critical role in supporting daily operations, ensuring execution of Fossil’s brand standards, and helping foster an engaging environment where people and performance thrive.
Assistant Store Managers act as role models on the sales floor, coaching team members, delivering training, and ensuring that brand initiatives and operational standards are consistently met. They step into leadership responsibilities when the Store Manager is unavailable and help drive a culture of accountability, teamwork, and fun.

Who You Are

• 2–3 years of retail experience, preferably in fashion or accessories.
• Previous leadership experience preferred (keyholder, supervisor, or similar).
• Passion for delivering exceptional customer service.
• Strong communication and interpersonal skills.
• Ability to motivate, coach, and inspire team members.
• Detail-oriented with strong organizational skills.
• Flexible and adaptable in a fast-paced retail environment.
• Team-first mindset with a genuine interest in helping people succeed.
• High level of personal integrity and professionalism.
• Bachelor’s degree preferred but not required.

What We Offer

• Comprehensive benefits supporting health, well-being, and future planning
• Paid time off and leave programs for life’s important moments
• Opportunities for growth, learning, and development
• Employee product discounts