Storefront Manager

ASRC Federal; Arlington, Northern (VA, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health care

Dental

Vision

Life insurance

401(k)

Job summary

ASRC Federal is seeking a Storefront Manager to coordinate stock levels, oversee the warehouse, and ensure timely deliveries to shops while leading on-site staff. This role liaises with procurement and customer support to optimize operations and customer satisfaction.

The candidate should have an Associate degree and at least ten years of relevant management experience, with strong skills in inventory control, supplier relations, and staff leadership to drive efficiency and cost savings.

Qualifications

• Associate degree and 10 years of management experience overseeing material deliveries, stock levels and staff.
• Experience supervising buyers and material team members, including hiring, training and procedures.
• Proven ability to coordinate inventory, supplier relations and customer support operations.

Responsibilities

• Maintain adequate stock and supply levels for line items.
• Oversee warehouse operations and on-site staff.
• Coordinate timely deliveries to shops and manage supplier relationships.
• Lead the Material Team, train staff, ensure MHE safety and proper handling.
• Address customer issues, returns and discrepancies; provide prompt service.
• Prepare monthly sales reports and resolve system interface or billing discrepancies.

Skills

Inventory management

Customer relations

Team leadership

Supplier relations

Cost negotiations

Education

Associate degree

Tools

Material Handling Equipment (MHE)

Job description

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are atop veteran employer and Certified Great Place to Work

Storefront Manager will coordinate and perform all necessary functions to establish and maintain adequate stock and supply levels, oversee the warehouse, ensure successful and timely deliveries to the shops and manage the on-site staff. This individual will act as a liaison with the contractor’s procurement and customer support operation. Minimum Education: Associate degree in a related field from an accredited college or university. Minimum Experience: Ten (10) years of experience performing relevant management duties including overseeing material deliveries, managing material stock levels, managing staff members, and providing customer relations support.

• Inventory Management
  • Maintain adequate stock and supply levels for line items
  • Work with customers to ensure all items required are stocked
  • Monitor slow moving items to reduce inventory carrying cost and physical footprint - Deplete or remove from inventory, identify obsolete items and research replacement items
• Customer Relations and Service
  • Address customer issues, concerns, feedback, returns or material discrepancies
• Expedite material for timely delivery, change orders, conduct supplier physical inventory, manage supplier web reports, accounts payable, price and product modifications
• Manage supplier relations and inventory arrangements. Currently there are approx.
• Works collectively with the Pentagon
  • Provides a monthly report of sales, which includes total sales, item count, issues, receipts, NIS
  • Resolves system Interface issues and supplier billing discrepancies.
• Lead the team of Material Team Members
  • Ensure each team member is trained to perform daily duties
  • Ensure team members are trained and certified to use all material handling equipment (MHE)
  • Ensure a high level of customer support and readiness. Team member must be efficient in their daily activities –
    • Material must be inspected, labeled and stocked properly
    • Customer orders are issued out in a timely manner
    • Provide guidance to employees on product knowledge
    • Manage professional supplier relations and top-level customer service
    • Make sure safety procedures are followed; daily functions are prioritized, and employees are crossed trained
• Requirements:
  • Associates degree and 2-4 years of related experience
  • Experienced in Supplier and Customer Relations, Cost Negotiations, Inventory and Supply Chain Management
  • Supervise the activities of Buyer and Material Team Members, responsible for hiring, organizing and training staff, developing and implementing systems and procedures
  • Corporate level Ethics Training
  • Attain a Government Security Clearance
  • Pass an ASRC’s background check and drug test

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.