Customer Service Rep(01603) - 8814 Gravois

Domino; Affton (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

SmartRecruiters, Inc. in St. Louis, MO is seeking a friendly, professional Customer Service Representative to be the first point of contact for customers.

You will answer calls, process orders, provide product information, handle cash, and coordinate with the team to ensure smooth operations. The role requires excellent communication, a customer-focused mindset, and the ability to multitask in a fast-paced environment.

Qualifications

• Excellent communication and a friendly, professional demeanor.
• Strong customer service orientation for a fast-paced environment.
• Flexibility to work weekends, holidays, and various shifts.
• Basic computer proficiency for order processing and record-keeping.
• Ability to multitask and prioritize responsibilities.
• Problem-solving skills to address customer issues.
• Follow directions and adhere to company policies and procedures.
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent preferred; prior experience is a plus.

Responsibilities

• Answer incoming phone calls and assist customers with inquiries.
• Take and process customer orders accurately and efficiently.
• Provide product information and recommendations to customers.
• Handle cash transactions and maintain accurate records.
• Collaborate with team members to ensure smooth operations.
• Maintain a clean and organized work environment.
• Assist with various tasks as needed, including food preparation and cleaning.
• Lift and move items weighing up to 25 lbs as required.
• Contribute to creating a positive customer experience through friendly interactions.

Skills

Excellent communication

Customer service orientation

Multitasking

Problem-solving

Positive attitude

Education

High school diploma or equivalent

Job description

• Full-time
• Job Category Org: Store Customer Service Rep

Job Description

We are seeking a friendly and professional Customer Service Representative to join our team in St Louis, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring exceptional service and maintaining customer satisfaction.

• Answer incoming phone calls and assist customers with their inquiries
• Take and process customer orders accurately and efficiently
• Provide product information and recommendations to customers
• Handle cash transactions and maintain accurate records
• Collaborate with team members to ensure smooth operations
• Maintain a clean and organized work environment
• Assist with various tasks as needed, including food preparation and cleaning
• Lift and move items weighing up to 25 lbs. when required
• Contribute to creating a positive customer experience through friendly and professional interactions

Qualifications

• Excellent communication skills with a friendly and professional demeanor
• Strong customer service orientation and ability to work in a fast-paced environment
• Flexibility to work weekends, holidays, and various shifts as needed
• Basic computer proficiency for order processing and record-keeping
• Ability to multitask and prioritize responsibilities effectively
• Problem-solving skills to address customer concerns and find solutions
• Capability to follow directions and adhere to company policies and procedures
• Physical ability to stand for extended periods and lift up to 25 lbs.
• High school diploma or equivalent (preferred)
• Previous customer service experience (preferred but not required)
• Positive attitude and an easy smile

Additional Information

All your information will be kept confidential according to EEO guidelines.