Pizza Shop: Customer Experience & Orders Specialist

SmartRecruiters, Inc.; St. Louis (MO); On-site; USD 27,000 - 36,000; Full time

Job summary

SmartRecruiters, Inc. is seeking a Customer Service Representative for our St Louis location to deliver exceptional service in a fast-paced setting. You will handle orders, assist customers in-person and by phone, and support pizza preparation to ensure quality and speed.

This full-time role requires strong communication, reliable cash handling, and a willingness to work weekends and holidays. Join a collaborative team focused on customer satisfaction and safety standards.

Qualifications

• Excellent customer service with a friendly and professional demeanor.
• Strong verbal and written communication skills.
• Cash handling and basic math proficiency.
• Ability to learn pizza preparation techniques.
• Physical ability to lift up to 25 lbs.
• Detail-oriented to ensure order accuracy.
• Flexibility for weekends, holidays, and various shifts.
• Multitasking in a fast-paced environment.
• Effective time management and teamwork.

Responsibilities

• Provide friendly and professional customer service through various channels, including phone and in-person interactions
• Take accurate food orders and process them efficiently
• Prepare high-quality pizzas according to company standards and recipes
• Handle cash transactions and maintain accurate records
• Contribute to maintaining a clean and organized work environment
• Collaborate with team members to ensure smooth operations and customer satisfaction
• Assist with additional tasks as needed to support the overall success of the store
• Commitment to maintaining high standards of cleanliness and food safety

Skills

Customer service

Communication

Cash handling

Food prep

Detail orientation

Lifting 25 lbs

Flexibility

Team player

Job description

SmartRecruiters, Inc. is seeking a Customer Service Representative for our St Louis location to deliver exceptional service in a fast-paced setting. You will handle orders, assist customers in-person and by phone, and support pizza preparation to ensure quality and speed.

This full-time role requires strong communication, reliable cash handling, and a willingness to work weekends and holidays. Join a collaborative team focused on customer satisfaction and safety standards.