Store Team Member

Academy Sports + Outdoors; Richmond (TX); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein innovatives Unternehmen sucht engagierte Store Team Members, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. Diese Positionen bieten die Möglichkeit, in einem dynamischen Umfeld zu arbeiten, in dem Kundenservice und Teamarbeit an erster Stelle stehen. Die Teammitglieder sind verantwortlich für die Unterstützung der Kunden, die Navigation durch das breite Produktsortiment und die Förderung der Kundenzufriedenheit. Wenn Sie eine positive Einstellung und die Fähigkeit haben, in einem schnelllebigen Umfeld zu arbeiten, könnte dies die perfekte Gelegenheit für Sie sein, Teil eines wachsenden Teams zu werden.

Qualifications

• Erfahrung im Kundenservice und im Umgang mit POS-Geräten.
• Kenntnisse in Outdoor-Aktivitäten wie Angeln und Jagen sind von Vorteil.

Responsibilities

• Bereitstellung von freundlichem Kundenservice.
• Unterstützung der Verkaufsziele und der betrieblichen Exzellenz.

Skills

Kundenservice

Problemlösungsfähigkeiten

Organisationsfähigkeiten

Mathematische Grundkenntnisse

Kenntnisse in Notfallverfahren

Fähigkeit, mehrere Aufgaben zu bewältigen

Kenntnisse im Umgang mit POS-Geräten

Situationsbewusstsein

Interesse an Outdoor-Aktivitäten

Education

High School Diploma oder GED

Associate oder Bachelor in Strafrecht (nur für Asset Protection)

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experience:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• In-direct support of people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers; bilingual is a plus.
• Effective problem solving and communication skills.
• Ability to handle multiple tasks with organizational skills and attention to detail.
• Ability to read and follow safety and operational documents.
• Proficiency in basic math and understanding instructions.
• Operate POS equipment, symbol, and telephone (Cashier only).
• Write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passionate about outdoor hobbies and skills, such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet legal requirements for firearm transactions (Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

• Refer to detailed job descriptions linked above.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Good hearing and vision to perform duties.
• Adhere to work hours, policies, and rules.
• Frequently walk, reach, and talk.
• Occasionally sit, climb, balance, stoop, kneel, crouch, push, and pull.
• Lift up to 10 pounds constantly, up to 60 pounds occasionally.
• Stand, handle, and use fingers repeatedly.
• Vision abilities include close, distance, peripheral, depth perception, and focus adjustment.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.