Store Team Member

Academy Sports + Outdoors; Owensboro (KY); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company dedicated to enhancing the outdoor experience for everyone! As a Store Team Member, you will play a crucial role in delivering exceptional customer service, helping customers find the right products, and contributing to store profitability. This part-time position offers a dynamic work environment where your passion for sports and outdoor activities can shine. Whether you’re an outdoor enthusiast or have a knack for customer engagement, your skills will be valued in a team that prioritizes growth and commitment. Embrace this opportunity to make a difference in customers' lives while enjoying a flexible work schedule!

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Previous related work experience preferred, especially in retail.

Responsibilities

• Ensure fast, friendly service and assist customers with product navigation.
• Support operational excellence and sales targets.

Skills

Customer Service Orientation

Problem Solving

Organizational Skills

Bilingual Skills

Knowledge of Emergency Procedures

Situational Awareness

Education

High School Diploma or GED

Associate's or Bachelor's in Criminal Justice

Tools

POS Equipment

Inventory Software

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are essential to customer service in any Academy store. They are responsible for ensuring fast, friendly service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• In-direct support of people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers, especially those interested in sports and outdoor pursuits; bilingual skills are a plus.
• Effective problem solving and communication skills.
• Ability to manage multiple tasks with strong organizational skills.
• Ability to read, interpret, and follow safety and operational documents.
• Proficiency with basic math and understanding written or diagrammed instructions.
• Operate POS equipment, symbol, and telephone (Cashier only).
• Write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing systems (Cashier only).
• Passionate about outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet legal requirements for firearm transactions and FOID card (Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

See detailed job description for more information.

Physical Requirements & Attendance:

• Flexible work hours including nights, weekends, and holidays.
• Ability to hear and see adequately to perform duties.
• Adherence to work hours, policies, and rules.
• Regular walking, reaching, talking; occasional sitting, climbing, balancing, stooping, kneeling, crouching, pushing, and pulling.
• Lift up to 10 pounds constantly; up to 60 pounds occasionally.
• Stand, handle, and use fingers repetitively.
• Visual abilities include close, distance, peripheral, and depth perception.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.