Store Team Member

Academy Sports; Mooresville (NC); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team at a leading sports and outdoor retailer where your passion for customer service and outdoor activities can shine. As a Sales Team Member, you'll play a vital role in enhancing customer experiences, ensuring they receive fast and friendly service while exploring a wide range of products. With opportunities in various departments, from apparel to outdoor gear, this position offers a chance to connect with fellow enthusiasts and contribute to a thriving store environment. Embrace the chance to grow in your career while sharing your love for sports and the outdoors in a supportive workplace culture.

Qualifications

• Previous work experience preferred, especially in customer service.
• Knowledge of outdoor hobbies is a plus for certain positions.

Responsibilities

• Deliver fast and friendly customer service while navigating store offerings.
• Assist in achieving store profitability and customer satisfaction.

Skills

Customer Service Orientation

Problem-Solving Skills

Communication Skills

Organizational Skills

Mathematical Computation

POS Equipment Operation

Knowledge of Inventory Software

Outdoor Hobbies Knowledge

Situational Awareness

Education

High School Diploma or GED

Associate's or Bachelor's in Criminal Justice

Tools

POS Equipment

Basic Hand Tools

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. He/she is responsible for ensuring fast, friendly customer service, navigating the abundance of choices Academy has to offer, and impacting customer satisfaction, store profitability, and Academy’s Mission.

Job Description:

Sales Team Member Positions:

• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

Logistics/Merchandising/Operations Positions:

• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member
• eCommerce Fulfillment Team Member

Education:

• High school diploma or general education degree (GED) preferred.
• Associates or Bachelor’s in Criminal Justice preferred (Asset Protection Team Member Only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred. (Cashier Only)
• In-direct support of people and processes to drive operational excellence and expected sales targets. (Cashier Only)
• 4+ years of personal experience with outdoor hobbies, interests, and skill sets; fishing and hunting experience preferred. (Outdoor Enthusiast Only)
• CPR and First Responder certification is a plus. (Asset Protection Team Member Only)
• Loss Prevention or Criminal Justice background is a plus. (Asset Protection Team Member Only)

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers.
• Effective problem-solving and communication skills.
• Ability to execute multiple tasks with superior organizational skills and detail orientation.
• Read, interpret, and follow documents such as safety rules and operation manuals.
• Proficient in basic mathematical computations.
• Operate and coach others on the use of POS equipment (Cashier Only).
• Write routine reports and correspondence (Cashier Only).
• Working knowledge of inventory software (Cashier Only).
• Passionate and well-versed in outdoor hobbies such as fishing, hunting, and camping (Outdoor Enthusiast Only).
• Must meet federal and state requirements for selling firearms (Fishing and Hunting Sales Team Member Only).
• Must meet requirements to qualify for FOID card (Illinois only) (Fishing and Hunting Sales Team Member Only).
• Proficiently use basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Strong situational awareness and observation skills.

Responsibilities:

• Please see job description for more details.

Physical Requirements & Attendance:

• Ability to work flexible schedules such as nights, weekends, and holidays.
• Acceptable level of hearing and vision to perform job duties.
• Adhere to company work hours and policies.
• Frequently required to walk, reach, and talk.
• Occasionally required to sit, climb, balance, stoop, kneel, crouch, push, and pull.
• Constantly lift up to 10 pounds and occasionally lift up to 60 pounds.
• Constantly stand and use repetitive motions.
• Specific vision abilities required include close vision, distance vision, and depth perception.

Part time

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate with regard to employment opportunities or practices on the basis of race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other category protected by law.