Store Team Member

Academy Sports + Outdoors; Greenville (NC); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein innovatives Unternehmen sucht engagierte Store Team Members, die eine Leidenschaft für Sport und Outdoor-Aktivitäten haben. Diese Rolle erfordert hervorragende Kundenservicefähigkeiten und die Fähigkeit, mit Kunden zu interagieren und deren Bedürfnisse zu erfüllen. Sie werden Teil eines dynamischen Teams, das sich der Schaffung eines positiven Einkaufserlebnisses verschrieben hat. Wenn Sie Freude daran haben, Menschen zu helfen und ein aktives Leben zu führen, ist dies die perfekte Gelegenheit für Sie, in einem unterstützenden und wertschätzenden Umfeld zu arbeiten.

Qualifications

• Vorherige relevante Berufserfahrung bevorzugt.
• Kenntnisse über Outdoor-Aktivitäten wie Angeln und Jagen sind von Vorteil.

Responsibilities

• Sicherstellung eines schnellen und freundlichen Kundenservices.
• Helfen Sie den Kunden bei der Navigation durch das Produktangebot.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Organisation und Detailgenauigkeit

Kenntnisse über Outdoor-Aktivitäten

Bilingualität

Education

Abschluss der High School oder GED

Associate oder Bachelor in Strafrecht (nur für Asset Protection)

Tools

POS-Systeme

Inventarsoftware

Handwerkzeuge

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and our mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experience:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• Support of people and processes to drive operational excellence and sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers, including bilingual skills as a plus.
• Effective problem solving and communication skills.
• Ability to handle multiple tasks with organization and attention to detail.
• Ability to read and follow safety and operation documents.
• Proficiency with basic math and understanding instructions.
• Operate POS, symbol, and telephone (Cashier only).
• Write routine reports and correspondence (Cashier only).
• Knowledge of inventory software and order processing (Cashier only).
• Passion and knowledge of outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast only).
• Must meet legal requirements for firearm transactions and FOID card (Fishing and Hunting Sales Team Member only).
• Proficiency with basic hand tools and cleaning equipment.
• Provide friendly, prompt customer service.
• Knowledge of emergency procedures.
• Strong situational awareness and observation skills.

Responsibilities:

Refer to detailed job descriptions linked above.

Physical Requirements & Attendance:

• Flexible schedule including nights, weekends, and holidays.
• Good hearing and vision to perform duties.
• Adherence to work hours, policies, and rules.
• Regular walking, reaching, talking; occasional sitting, climbing, stooping, kneeling, crouching, pushing, pulling.
• Ability to lift up to 10 pounds constantly and up to 60 pounds occasionally.
• Stand, handle, and use fingers repetitively.
• Vision abilities include close, distance, peripheral, depth perception, and focus adjustment.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer, committed to diversity and inclusion, and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.