Store Team Member

Academy Sports + Outdoors; Galveston (TX); On-site; USD 25,000 - 40,000; Part time

Job summary

Ein etabliertes Unternehmen sucht engagierte Teammitglieder, die Kundenservice und Outdoor-Leidenschaft kombinieren. In dieser spannenden Rolle werden Sie Teil eines dynamischen Teams, das sich dafür einsetzt, dass jeder Kunde die bestmögliche Erfahrung hat. Sie helfen dabei, eine breite Produktpalette zu navigieren und tragen zur Kundenzufriedenheit sowie zur Rentabilität des Geschäfts bei. Flexibilität in den Arbeitszeiten ist erforderlich, und es wird eine positive Einstellung und die Fähigkeit, in einem schnelllebigen Umfeld zu arbeiten, geschätzt. Wenn Sie eine Leidenschaft für Sport und Outdoor-Aktivitäten haben, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Erfahrung im Kundenservice und Umgang mit POS-Systemen.
• Kenntnisse über Outdoor-Aktivitäten wie Angeln und Jagen von Vorteil.

Responsibilities

• Sicherstellung eines freundlichen und effizienten Kundenservices.
• Unterstützung bei der Erreichung von Verkaufszielen und Betriebseffizienz.

Skills

Kundenservice

Problemlösungsfähigkeiten

Organisation

Bilingual (von Vorteil)

Kenntnisse in POS-Systemen

Situational Awareness

Mathematische Fähigkeiten

Kenntnisse in Notfallverfahren

Education

High School Diploma oder GED

Associate oder Bachelor in Strafjustiz (nur für Asset Protection)

Tools

POS-System

Inventarsoftware

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products, and impacting customer satisfaction, store profitability, and Academy's Mission.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier Only).
• In-direct support of people and processes to drive operational excellence and sales targets (Cashier Only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast Only).
• CPR and First Responder certification is a plus (Asset Protection Team Member Only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member Only).

Skills:

• Excellent customer service orientation.
• Ability to connect, build rapport, and engage with customers, especially those interested in sports and outdoor pursuits; bilingual a plus.
• Effective problem solving and communication skills.
• Ability to handle multiple tasks with organization and attention to detail.
• Ability to read, interpret, and follow safety rules, instructions, and manuals.
• Proficient in basic math and understanding instructions in various formats.
• Operate POS equipment, symbol, and telephone (Cashier Only).
• Write routine reports and correspondence (Cashier Only).
• Knowledge of inventory software and order processing (Cashier Only).
• Passionate about outdoor hobbies such as fishing, hunting, shooting, and camping (Outdoor Enthusiast Only).
• Meet legal requirements for firearm transactions and FOID card (Fishing and Hunting Sales Team Member Only).
• Proficient with basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency response procedures.
• Strong situational awareness and observation skills.

Responsibilities:

Please see the detailed job description for more information.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Good hearing and vision to perform duties.
• Adherence to work hours, policies, and rules.
• Ability to walk, reach, talk, sit, climb, balance, stoop, kneel, crouch, push, and pull.
• Lift up to 10 pounds constantly and up to 60 pounds occasionally.
• Stand, handle, and perform repetitive motions regularly.
• Vision abilities include close, distance, peripheral, depth perception, and focus adjustment.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.