Store Team Member

Academy Sports + Outdoors; Covington (LA); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a forward-thinking company that values hard work and commitment! As a Store Team Member, you will play a crucial role in delivering exceptional customer service and ensuring customer satisfaction. This position offers a dynamic environment where you can engage with customers and share your passion for sports and outdoor activities. With flexible schedules and opportunities for growth, this is the perfect role for those who thrive in a team-oriented atmosphere. If you enjoy helping others and are eager to contribute to a mission-driven organization, this opportunity is for you!

Qualifications

• Previous related work experience preferred.
• CPR and First Responder certification is a plus.

Responsibilities

• Ensure fast, friendly customer service.
• Help customers navigate the product range.

Skills

Customer Service Skills

Problem-Solving Skills

Communication Skills

Organizational Skills

Bilingual Ability

Basic Math Proficiency

Knowledge of Emergency Procedures

Situational Awareness

Education

High School Diploma or GED

Associates or Bachelor's in Criminal Justice

Tools

POS Equipment

Inventory Software

Basic Hand Tools

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the wide range of products Academy offers, and impacting customer satisfaction, store profitability, and our Mission.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier
• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member Only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier Only).
• Supporting people and processes to drive operational excellence and sales targets (Cashier Only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast Only).
• CPR and First Responder certification is a plus (Asset Protection Team Member Only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member Only).

Skills:

• Excellent customer service skills.
• Ability to connect and build rapport with customers, possibly bilingual.
• Effective problem-solving and communication skills.
• Ability to multitask with strong organizational skills.
• Ability to read and follow safety and operational documents.
• Proficiency with basic math and understanding instructions.
• Operate POS, symbol, and telephone equipment (Cashier Only).
• Write routine reports and correspondence (Cashier Only).
• Knowledge of inventory software and order processing systems (Cashier Only).
• Passion for outdoor hobbies such as fishing, hunting, camping, etc. (Outdoor Enthusiast Only).
• Must meet legal requirements for firearm transactions and FOID card (Fishing and Hunting Sales Team Member Only).
• Use of basic hand tools and cleaning equipment.
• Provide prompt, friendly customer service.
• Knowledge of emergency procedures.
• Strong situational awareness.

Responsibilities:

Refer to detailed job descriptions for specific responsibilities.

Physical Requirements & Attendance:

• Flexible schedules including nights, weekends, and holidays.
• Good hearing and vision to perform duties.
• Adherence to work hours, policies, procedures, and rules.
• Ability to walk, reach, talk, sit, climb, balance, stoop, kneel, crouch, push, pull.
• Lift up to 10 pounds constantly and up to 60 pounds occasionally.
• Stand, handle, and perform repetitive motions regularly.
• Visual abilities include close, distance, peripheral, and depth perception.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.