Store Team Member

Academy Sports + Outdoors; Ardmore (OK); On-site; USD 25,000 - 35,000; Part time

Job summary

Ein innovatives Unternehmen sucht engagierte Teammitglieder, die den Kundenservice in einem dynamischen Umfeld unterstützen. Die Position bietet die Möglichkeit, Teil eines Teams zu werden, das sich leidenschaftlich für Sport und Outdoor-Aktivitäten einsetzt. Sie werden dazu beitragen, dass Kunden eine Vielzahl an Produkten genießen können, während Sie gleichzeitig Ihre Fähigkeiten im Kundenkontakt und in der Teamarbeit weiterentwickeln. Wenn Sie Freude daran haben, Menschen zu helfen und in einem flexiblen Arbeitsumfeld zu arbeiten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Vorherige Erfahrung im Kundenservice ist von Vorteil.
• Bilingualität ist ein Plus für die Kundenbindung.

Responsibilities

• Sicherstellung eines schnellen und freundlichen Kundenservices.
• Hilfe bei der Navigation durch das Produktangebot.

Skills

Kundenservice

Kommunikationsfähigkeiten

Organisationsfähigkeiten

Grundkenntnisse in Mathematik

Erfahrung mit POS-Systemen

Leidenschaft für Outdoor-Aktivitäten

Situationsbewusstsein

Education

High School Diplom oder GED

Associate oder Bachelor in Strafrecht

Tools

POS-Ausrüstung

Inventarsoftware

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Our Store Team Members are an essential part of customer service in any Academy store. They are responsible for ensuring fast, friendly customer service, helping customers navigate the variety of choices Academy offers, and impacting customer satisfaction, store profitability, and our Mission.

Job Description:

Click the link(s) below to see each position's full job description:

• Sales Team Member Positions:
• Outdoor Enthusiast
• Sales Team Member Apparel
• Sales Team Member Fishing and Hunting
• Sales Team Member Footwear
• Sales Team Member Sports
• Store Cashier

• Logistics/Merchandising/Operations Positions:
• Asset Protection Team Member
• Custodian
• Inventory Control Team Member
• Merchandising Team Member
• Receiving Team Member

Education:

• High school diploma or GED preferred.
• Associates or Bachelor's in Criminal Justice preferred (Asset Protection Team Member only).

Work Experiences:

• Previous related work experience preferred.
• Operating POS equipment, symbol, and telephone preferred (Cashier only).
• Supporting operations to meet sales targets (Cashier only).
• 4+ years of outdoor hobbies, interests, and skills; fishing and hunting experience preferred (Outdoor Enthusiast only).
• CPR and First Responder certification is a plus (Asset Protection Team Member only).
• Loss Prevention or Criminal Justice background is a plus (Asset Protection Team Member only).

Skills:

• Excellent customer service skills.
• Ability to connect and build rapport with customers, with bilingual skills as a plus.
• Effective problem solving and communication.
• Organizational skills and attention to detail.
• Ability to read and follow safety and operational documents.
• Basic math skills and understanding of instructions.
• Operate POS and related equipment (Cashier only).
• Experience with inventory software and order systems (Cashier only).
• Passion for outdoor hobbies and skills (Outdoor Enthusiast only).
• Meet legal requirements for firearm transactions (Fishing and Hunting Sales Team Member only).
• Use of basic hand tools and cleaning equipment.
• Provide friendly customer service.
• Knowledge of emergency procedures.
• Situational awareness skills.

Responsibilities:

Refer to detailed job descriptions linked above.

Physical Requirements & Attendance:

• Flexible work schedules, including nights, weekends, and holidays.
• Good hearing and vision to perform duties.
• Adherence to work hours, policies, and rules.
• Ability to walk, reach, talk, sit, climb, balance, stoop, kneel, crouch, push, pull, lift (up to 10 pounds constantly, up to 60 pounds occasionally).
• Repetitive motions and specific vision abilities required.

Part-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.