Store Team Leader: Legendary Service & Coaching

Tractor Supply Company; Town of Arcade (NY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Life and disability insurance

Parental leave

Tuition reimbursement

Family planning resources

Job summary

Tractor Supply Company seeks a Team Leader to assist Store leadership, deliver Legendary Service, coach Team Members, and own sales-floor presentation areas. You will drive Power Panel, Clipstrip, Endcap, clothing recovery, and BOPIS/OMNI support as needed to optimize store performance.

Ideal candidates bring retail experience with supervisory skills, a focus on customer engagement, and the ability to lead shifts and maintain standards while working varied hours in a fast-paced environment.

Qualifications

• Retail experience preferred and supervisory experience is a plus.
• Must be at least 18 years old with a valid driver’s license.
• High school diploma or equivalent preferred; reading, writing and counting required.
• Basic computer skills and strong interpersonal abilities are valued.

Responsibilities

• Maintain regular and predictable attendance and work varied shifts including nights, weekends, and overtime.
• Deliver Legendary Service and coach team members to achieve selling goals.
• Own Power Panel, Clipstrip, and Endcap execution, maintenance, signing, and recovery.
• Support BOPIS/OMNI execution, including picking, staging and customer handoffs.
• Lead assigned team members, delegate tasks, and ensure safe work practices.
• Assist front-end, sales floor, and customer engagement routines as needed.
• Operate store equipment and complete documentation accurately and timely.

Skills

Retail experience

Supervisory experience

Customer service

Interpersonal skills

Education

High school diploma or equivalent

Read, write, and count accurately

Job description

Tractor Supply Company seeks a Team Leader to assist Store leadership, deliver Legendary Service, coach Team Members, and own sales-floor presentation areas. You will drive Power Panel, Clipstrip, Endcap, clothing recovery, and BOPIS/OMNI support as needed to optimize store performance.

Ideal candidates bring retail experience with supervisory skills, a focus on customer engagement, and the ability to lead shifts and maintain standards while working varied hours in a fast-paced environment.