Store Team Leader: Coaching & Legendary Service

Tractor Supply Company; Waterloo (IA); On-site; USD 19,000 - 30,000; Full time

Job summary

Tractor Supply Company is seeking a Team Leader to support store leadership, drive Legendary Service, coach Team Members, and own assigned sales-floor presentation areas. You will lead power panels, clipstrips, endcaps, and clothing recovery while supporting BOPIS/OMNI tasks as needed.

Ideal candidates bring retail supervisory experience, strong communication, and a passion for serving neighbors. This full-time role requires flexible hours and a commitment to safety and high standards of

Qualifications

• Minimum retail supervisory experience preferred.
• Excellent communication and interpersonal skills.
• Ability to train and develop team members.
• Strong focus on customer engagement and service standards.

Responsibilities

• Maintain regular and predictable attendance.
• Work varied shifts including nights, weekends, and overtime as needed.
• Uphold a safe and productive work environment by following policies.
• Deliver Legendary Service and coaching to Team Members.
• Own and execute Power Panel, Clipstrip, Endcap, and Clothing recovery tasks.
• Support BOPIS/OMNI processes and customer handoffs as assigned.
• Lead Team Members during shifts with delegation, follow-up, and safety in mind.
• Operate store equipment and assist customers with loading purchases.
• Complete documentation accurately and timely.
• May be required to perform other duties as assigned.

Skills

Team Leadership

Customer Service

Coaching

Sales

Cash Handling

Education

High School Diploma

Tools

POS System

Job description

Tractor Supply Company is seeking a Team Leader to support store leadership, drive Legendary Service, coach Team Members, and own assigned sales-floor presentation areas. You will lead power panels, clipstrips, endcaps, and clothing recovery while supporting BOPIS/OMNI tasks as needed.

Ideal candidates bring retail supervisory experience, strong communication, and a passion for serving neighbors. This full-time role requires flexible hours and a commitment to safety and high standards of