Store Team Leader: Legendary Service & Coaching

Tractor Supply Company; Smithfield (VA); On-site; USD 19,000 - 21,000; Full time

Job summary

The Team Leader at Tractor Supply Company supports store leadership, delivers Legendary Service, and coaches Team Members on sales-floor presentation areas. This role emphasizes ownership of Power Panels, Clipstrips, Endcaps, clothing recovery, and BOPIS/OMNI support as required by store needs.

Ideal candidates will have retail experience, 18+ years old with a valid license, and be able to work varied shifts while maintaining a safe, productive environment.

Qualifications

• Retail experience and/or farming, ranching, pet/equine, or welding knowledge strongly preferred.
• Supervisory experience preferred; must be at least 18 with a valid driver's license.
• High school diploma or equivalent preferred; reading, writing and counting required.

Responsibilities

• Maintain regular and predictable attendance.
• Work varied hours, including nights, weekends, and overtime as needed.
• Deliver Legendary Service and coach team members for performance.
• Own Power Panel, Clipstrip and Endcap execution, maintenance and recovery.
• Support BOPIS/OMNI, including staging and customer handoff as assigned.
• Lead assigned team members during shifts and delegate tasks.
• Operate cash register and assist customers as needed.

Skills

Retail experience

Customer service

Team leadership

Driver's license

Education

High school diploma or equivalent

Tools

Forklift operation

Job description

The Team Leader at Tractor Supply Company supports store leadership, delivers Legendary Service, and coaches Team Members on sales-floor presentation areas. This role emphasizes ownership of Power Panels, Clipstrips, Endcaps, clothing recovery, and BOPIS/OMNI support as required by store needs.

Ideal candidates will have retail experience, 18+ years old with a valid license, and be able to work varied shifts while maintaining a safe, productive environment.