Store Team Leader: Legendary Service & Coaching

Tractor Supply Company; Canton Charter Township (MI); On-site; USD 36,000 - 60,000; Full time

Job summary

Tractor Supply Company is seeking a Team Leader to support store leadership and deliver Legendary Service. You will coach Team Members, own Power Panels, Clipstrips, Endcaps, and clothing recovery, and assist with BOPIS/OMNI tasks.

Ideal candidates have retail experience and may have supervisory background. A high school diploma or equivalent is preferred, with a valid driver's license expected for this role.

Qualifications

• Experience in retail and supervisory roles is preferred.
• Must be at least 18 years old with a valid driver’s license.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts including varied hours, days, and overtime as needed.
• Uphold a safe and productive work environment by following policies.
• Deliver Legendary Service and lead by example in customer engagement.
• Coach team members using A+ Coaching to improve selling behaviors.
• Own Power Panel execution, maintenance, signing, and recovery.
• Own Clipstrip execution, maintenance, signing, and recovery.
• Own Endcap execution, maintenance, signing, and recovery.
• Oversee weekly Clothing Department recovery and standards.
• Support BOPIS/OMNI execution including staging and handoffs.
• Lead assigned team members during shifts and delegate tasks.
• Support store readiness and front-end, recovery, and engagement routines.

Skills

Retail experience

Supervisory experience

18+ years of age

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Forklift operation

Job description

Tractor Supply Company is seeking a Team Leader to support store leadership and deliver Legendary Service. You will coach Team Members, own Power Panels, Clipstrips, Endcaps, and clothing recovery, and assist with BOPIS/OMNI tasks.

Ideal candidates have retail experience and may have supervisory background. A high school diploma or equivalent is preferred, with a valid driver's license expected for this role.