Store Team Leader: Legendary Service & Coaching

Tractor Supply Company; Batesville (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

Tractor Supply Company is seeking a Team Leader to support store leadership, drive Legendary Service, and coach Team Members across the sales floor. You will own Power Panels, Clipstrips, Endcaps, and clothing recovery, with focus on BOPIS/OMNI support as needed.

Ideal candidates have retail experience, strong interpersonal skills, and the ability to lead shifts, delegate tasks, and uphold safety standards while delivering exceptional customer service.

Qualifications

• Strong leadership and coaching ability to develop team members.
• Experience in retail or farming, ranching, pet/equine, or welding knowledge preferred.
• Must be at least 18 years old with a valid driver’s license.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts including varied hours, days, nights, weekends, and overtime as needed.
• Deliver Legendary Service and coach team members to execute selling behaviors.
• Own Power Panel, Clipstrip, Endcap execution, maintenance, and recovery.
• Support BOPIS/OMNI execution including picking, staging, and customer handoff.
• Lead assigned team members during shifts and ensure safety and standards.
• Operate store equipment and assist customers with loading purchases.
• Complete all documentation accurately and timely.

Skills

Leadership

Coaching

Customer service

Retail experience

Education

High school diploma or equivalent

Job description

Tractor Supply Company is seeking a Team Leader to support store leadership, drive Legendary Service, and coach Team Members across the sales floor. You will own Power Panels, Clipstrips, Endcaps, and clothing recovery, with focus on BOPIS/OMNI support as needed.

Ideal candidates have retail experience, strong interpersonal skills, and the ability to lead shifts, delegate tasks, and uphold safety standards while delivering exceptional customer service.