Store Team Leader: Legendary Service & Coaching

Tractor Supply Company; Oregon (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Tractor Supply Company is seeking a Team Leader to support store leadership, deliver Legendary Service, and coach Team Members. The role emphasizes ownership of Power Panels, Clipstrips, Endcaps, clothing recovery, and BOPIS/OMNI support as needed for store success.

You will lead shifts, ensure safe, productive operations, and drive customer engagement, with a focus on top-tier selling behaviors and teamwork across departments.

Qualifications

• Basic computer literacy is required.
• Ability to read, write, and count accurately.
• Strong interpersonal skills and ability to resolve issues ethically with minimal conflict.
• Ability to perform and execute principal responsibilities of Team Members.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts with varied hours, days, nights, weekends, and overtime as needed.
• Uphold a safe and productive work environment by following policies.
• Deliver Legendary Service and coach team members on selling behaviors.
• Own Power Panel execution, maintenance, and recovery.
• Own Clipstrip execution, maintenance, signing, and recovery.
• Own Endcap execution, maintenance, signing, and recovery.
• Lead assigned Team Members during shifts and delegate tasks.
• Support front-end, sales-floor, recovery, and customer engagement routines.
• Operate cash register and other equipment as needed and assist customers.

Skills

Basic computer skills

Reading and writing

Interpersonal skills

Team leadership

Education

High school diploma or equivalent

Job description

Tractor Supply Company is seeking a Team Leader to support store leadership, deliver Legendary Service, and coach Team Members. The role emphasizes ownership of Power Panels, Clipstrips, Endcaps, clothing recovery, and BOPIS/OMNI support as needed for store success.

You will lead shifts, ensure safe, productive operations, and drive customer engagement, with a focus on top-tier selling behaviors and teamwork across departments.