Store Team Leader & Legendary Service Coach

Tractor Supply Company; Bowling Green (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Tractor Supply Company is seeking a Team Leader to support store leadership, deliver Legendary Service, coach Team Members, and own sales-floor presentation areas including Power Panels, Clipstrips, and Endcaps. This role emphasizes top selling performance and active engagement with customers and colleagues.

The position requires availability for varied shifts, strong customer service skills, and the ability to train and lead teams while maintaining safety and operational standards.

Qualifications

• Retail experience or farming knowledge preferred.
• Supervisory experience preferred.
• Must be at least 18 years old with a valid driver’s license.

Responsibilities

• Maintain regular and predictable attendance.
• Work varied shifts including nights, weekends, and overtime.
• Deliver Legendary Service and coaching to Team Members.
• Own Power Panel, Clipstrip, Endcap execution and recovery.
• Support BOPIS/OMNI execution and customer handoffs.
• Lead assigned Team Members during shifts and delegate tasks.

Skills

Retail experience

Supervisory experience

Basic computer skills

Customer engagement

Communication skills

Education

High school diploma or equivalent

Job description

Tractor Supply Company is seeking a Team Leader to support store leadership, deliver Legendary Service, coach Team Members, and own sales-floor presentation areas including Power Panels, Clipstrips, and Endcaps. This role emphasizes top selling performance and active engagement with customers and colleagues.

The position requires availability for varied shifts, strong customer service skills, and the ability to train and lead teams while maintaining safety and operational standards.