Store Team Leader: Guest Experience & Operations

Smoothie King; D'Iberville (MS); On-site; USD 35,000 - 52,000; Full time

Job summary

Smoothie King is seeking an Assistant Store Manager in Mississippi to nurture a productive team, deliver an extraordinary guest experience, and balance strategic, operational, and leadership responsibilities as the role evolves.

You will support hiring and development, monitor KPIs, manage cash, ensure food safety, uphold brand standards, and help execute local marketing and community outreach with the Store Manager to bring the best smoothies to the community.

Qualifications

• Basic knowledge of Microsoft Word and Excel.
• Ability to communicate effectively with guests, team members, and the community, both orally and in writing.
• Ability to lift up to 50 pounds.
• Ability to stand for long periods of time.
• Willingness to work varied hours including days, evenings, weekends, and holidays.

Responsibilities

• Assist the Store Manager with hiring, developing, and leading the team to provide a great guest experience.
• Use operational tools to achieve operational excellence (P/L, DBR, Cash & Deposit Log, Data Central scheduling/inventory).
• Review store KPIs to identify problems and opportunities and partner with Store Manager to address them.
• Manage cash activities for the store.
• Ensure compliance with food safety guidelines in the store.
• Own and promote brand standards in alignment with Smoothie King vision.
• Drive implementation of company programs and motivate the team to meet standards.
• Assist Store Manager in developing local store marketing plans and community outreach.
• Collaborate with Store Manager to deliver great smoothies and healthy products to the community.

Skills

Guest experience

Team leadership

Interpersonal skills

Attention to detail

Tools

POS system

Microsoft Word

Microsoft Excel

Data Central scheduling

Job description

Smoothie King is seeking an Assistant Store Manager in Mississippi to nurture a productive team, deliver an extraordinary guest experience, and balance strategic, operational, and leadership responsibilities as the role evolves.

You will support hiring and development, monitor KPIs, manage cash, ensure food safety, uphold brand standards, and help execute local marketing and community outreach with the Store Manager to bring the best smoothies to the community.