Store Operations & Customer Experience Lead

Family Dollar; Richmond (VA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking an Assistant Store Manager to oversee store operations, enhance customer service, and support team development. This role includes responsibilities such as assisting in daily activities, maintaining store standards, and training associates. The ideal candidate should have strong communication and organizational skills and the ability to work in a fast-paced environment. A high school diploma and retail management experience are preferred. This position offers employee benefits and contributes to a positive workplace culture.

Qualifications

• High school diploma or equivalent is preferred.
• Store management experience in retail preferred.
• Ability to lift up to 55 lbs.
• Strong communication, interpersonal, and written skills are required.
• Exceptional customer service and organizational skills.

Responsibilities

• Assist with store functions and day-to-day activities.
• Help customers and address questions or concerns.
• Organize merchandise from delivery to sales floor.
• Perform opening and closing procedures.
• Supervise, train, and develop store associates.

Skills

Strong communication skills

Customer service skills

Organizational skills

Problem solving skills

Teamwork ability

Education

High school diploma or equivalent

Job description

A retail company is seeking an Assistant Store Manager to oversee store operations, enhance customer service, and support team development. This role includes responsibilities such as assisting in daily activities, maintaining store standards, and training associates. The ideal candidate should have strong communication and organizational skills and the ability to work in a fast-paced environment. A high school diploma and retail management experience are preferred. This position offers employee benefits and contributes to a positive workplace culture.