Floor Supervisor - Drive Store Ops & Customer Experience

Ace Hardware Corporation; Lincoln (NE); On-site; USD 22,041 - 22,730; Full time

Benefits offered by this job

Competitive hourly wage ($16.00 - $16.50)

Opportunities for personal and professional growth

Job summary

A prominent hardware retailer is seeking a Floor Supervisor to assist in managing store operations and ensuring excellent customer service. The role requires previous retail management experience, a solid understanding of store operations, and the ability to effectively lead and train associates. Key responsibilities include managing daily store functions, resolving customer issues, and maintaining store orderliness. Join a team that embodies core values of service, passion, respect, integrity, teamwork, and excellence.

Qualifications

• Proven retail management experience preferred.
• Excellent product knowledge and understanding of store layout.
• Ability to lift up to 25 lbs and perform physical tasks.

Responsibilities

• Assist with managing store operations in the absence of the General Manager.
• Ensure customer complaints are resolved effectively.
• Maintain cleanliness and orderliness of the sales floor.

Skills

Customer service

Retail management

Problem-solving

Education

High School or GED equivalent

Job description

A prominent hardware retailer is seeking a Floor Supervisor to assist in managing store operations and ensuring excellent customer service. The role requires previous retail management experience, a solid understanding of store operations, and the ability to effectively lead and train associates. Key responsibilities include managing daily store functions, resolving customer issues, and maintaining store orderliness. Join a team that embodies core values of service, passion, respect, integrity, teamwork, and excellence.