Store Team Lead - Retail Ops & Community Impact

goodwillgoodskills; Kentucky; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bonus incentive plan

Paid time off

Paid holidays

Medical, dental, and vision coverage

Retirement planning with company match

Life insurance and disability coverage

Employee assistance program

Employee discount

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio seeks a motivated Store Team Lead/Shift Manager for our Strongsville retail store. This full-time role drives daily store operations, leads a team, and ensures exceptional customer service.

If you are ready to advance in retail management, join a mission-driven organization offering strong benefits, opportunities for growth, and a chance to make a community impact.

Qualifications

• 6 months of leadership experience.
• High school diploma or GED required.
• Exceptional customer service and teamwork skills.

Responsibilities

• Oversee daily store operations to ensure everything runs smoothly.
• Inspire and motivate team members to meet and exceed goals.
• Run the cash register, organize merchandise, and monitor store performance metrics.
• Create a welcoming and efficient environment for customers and staff.

Skills

Leadership experience

Customer service

Teamwork

Cash handling

Education

High school diploma or GED

Job description

Goodwill Industries of Greater Cleveland & East Central Ohio seeks a motivated Store Team Lead/Shift Manager for our Strongsville retail store. This full-time role drives daily store operations, leads a team, and ensures exceptional customer service.

If you are ready to advance in retail management, join a mission-driven organization offering strong benefits, opportunities for growth, and a chance to make a community impact.