Retail Store Team Lead — Lead, Inspire & Optimize

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Strongsville (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Paid holidays

Medical, dental, and vision coverage

Retirement planning with company match

Life insurance and disability coverage

Employee assistance program

Employee discount

Job summary

Goodwill Industries of Greater Cleveland & East Central Ohio seeks a motivated full-time Store Team Lead/Shift Manager for our Strongsville retail location. You will oversee daily store operations, motivate staff to achieve goals, and assist with cash handling, merchandising, and performance tracking.

Ideal candidates bring leadership experience and a passion for community programs. This role offers full-time hours and benefits with opportunities to grow within a respected nonprofit retail

Qualifications

• Minimum 6 months of leadership experience.
• High school diploma or GED required.
• Excellent customer service and teamwork skills.

Responsibilities

• Oversee daily store operations to ensure smooth functioning.
• Inspire and motivate team members to meet and exceed goals.
• Step in as needed to run the cash register, organize merchandise, or monitor performance metrics.

Skills

Leadership

Customer Service

Teamwork

Retail Experience

Education

High School Diploma or GED

Tools

POS Systems

Job description

Goodwill Industries of Greater Cleveland & East Central Ohio seeks a motivated full-time Store Team Lead/Shift Manager for our Strongsville retail location. You will oversee daily store operations, motivate staff to achieve goals, and assist with cash handling, merchandising, and performance tracking.

Ideal candidates bring leadership experience and a passion for community programs. This role offers full-time hours and benefits with opportunities to grow within a respected nonprofit retail