Store Team Lead — Retail Leadership & Impact

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.; Massillon (OH); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Bonus incentive plan

Generous paid time off

Paid holidays

Medical, dental, & vision benefits

Retirement planning with company match

Job summary

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. in Massillon, OH is hiring a full-time Store Team Lead/Shift Manager to oversee daily store operations and motivate the team. You will drive goals, assist with pricing, and ensure smooth work flow.

The role emphasizes leadership, excellent customer service, and a commitment to the organization’s mission. Benefits are included with full-time employment.

Qualifications

• 6 months of leadership experience.
• High school diploma or GED required.
• Exceptional customer service skills.

Responsibilities

• Assist with daily store operations and drive team goals.
• Run the register, sort and price merchandise, and report on metrics.

Skills

Leadership

Customer service

Education

High school diploma/GED

Job description

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. in Massillon, OH is hiring a full-time Store Team Lead/Shift Manager to oversee daily store operations and motivate the team. You will drive goals, assist with pricing, and ensure smooth work flow.

The role emphasizes leadership, excellent customer service, and a commitment to the organization’s mission. Benefits are included with full-time employment.