Store Team Lead - Luxury Retail & Clienteling

kate spade new york; Norfolk (VA); On-site; USD 22,041 - 34,095; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

kate spade new york is seeking a Supervisor to enhance customer experience in Norfolk, Virginia. This role involves driving sales performance, coaching staff, and maintaining operational excellence.

The ideal candidate will have at least 2 years of retail experience, strong communication skills, and the ability to manage multiple tasks effectively. Offering a fun and fast-paced environment, this role includes a flexible schedule and a base pay range of $16.00–$24.75.

Qualifications

• Experience in a management or floor leadership role in luxury/premium retail preferred.
• Ability to communicate effectively with customers and staff.
• Comfortable with omni-channel/virtual selling tools.

Responsibilities

• Drive team to achieve sales and KPI targets.
• Build client relationships through proactive outreach.
• Coach team on goals and performance.

Skills

Strong written and verbal communication skills

Detail-oriented

Proactive attitude

Multi-tasking and prioritization

Social media literacy

Education

2+ years of experience in retail service environment

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

kate spade new york is seeking a Supervisor to enhance customer experience in Norfolk, Virginia. This role involves driving sales performance, coaching staff, and maintaining operational excellence.

The ideal candidate will have at least 2 years of retail experience, strong communication skills, and the ability to manage multiple tasks effectively. Offering a fun and fast-paced environment, this role includes a flexible schedule and a base pay range of $16.00–$24.75.