Store Leader & Customer Experience Champion

Colonial Group; Miami (FL); On-site; USD 38,000 - 46,000; Full time

Job summary

Colonial Group in Miami seeks a hands-on Supervisor to support the management team, drive sales, and maintain a visually appealing store. You will lead and develop the team, ensuring outstanding customer experiences and efficient store operations.

This role requires a customer-focused, entrepreneurial mindset and the ability to adapt to change while upholding company values. The position offers flexible hours including evenings and weekends, with opportunities to contribute to store growth and

Qualifications

• Prior supervisory experience in a retail environment (preferred).
• Proven track record of exceeding sales and performance metrics.
• Flexible availability including evenings and weekends.
• May require occasional travel to other store locations.

Responsibilities

• As the Supervisor you will: Support the management team to achieve sales results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Be a role model to team members for the customer experience.
• Support the management team to ensure store standards for merchandising and operations are met consistently.
• Be accountable for assigned tasks and results.
• Learn about all aspects of the business and share ideas to drive the business.
• Create a great work environment by maintaining a positive and professional attitude.
• Perform POS transactions on designated shifts and execute supervisor functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability and inclusivity.

Skills

Team leadership

Competitive spirit

Self-motivated

Urgency and accountability

Adaptability

Customer-focused

Job description

Colonial Group in Miami seeks a hands-on Supervisor to support the management team, drive sales, and maintain a visually appealing store. You will lead and develop the team, ensuring outstanding customer experiences and efficient store operations.

This role requires a customer-focused, entrepreneurial mindset and the ability to adapt to change while upholding company values. The position offers flexible hours including evenings and weekends, with opportunities to contribute to store growth and