Store Team Lead & Experience Champion

Sally Beauty Holdings, Inc.; Riverside (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Sally Beauty in Riverside, CA is seeking an Assistant Manager to support the Store Manager by hiring, developing and leading store associates, ensuring exceptional customer experiences and maintaining brand standards. You will help plan to achieve KPIs and financial targets through analysis and effective communication.

In this role you will supervise daily operations, coach the team, recruit when needed, and ensure Omni-channel processes and store procedures are followed.

Qualifications

• High School Diploma or equivalent.
• Must be 18 years of age or older.
• Minimum 3+ years retail sales/customer service experience preferred.
• At least 1+ year(s) prior management experience preferred.
• Ability to lead or support a team to meet business objectives.
• Can effectively communicate with team and management.
• Must have scheduling availability to meet the needs of the business.
• Cosmetology license desirable, but not required.

Responsibilities

• Assist Store Manager in hiring, developing and leading store associates.
• Ensure exceptional customer experiences and maintain brand standards.
• Oversee store operations and drive KPIs and financial targets.
• Support omnichannel initiatives and daily store processes.

Skills

Team leadership

Customer service

Communication

Scheduling

Education

High School Diploma or equivalent

Cosmetology license desirable

Job description

Sally Beauty in Riverside, CA is seeking an Assistant Manager to support the Store Manager by hiring, developing and leading store associates, ensuring exceptional customer experiences and maintaining brand standards. You will help plan to achieve KPIs and financial targets through analysis and effective communication.

In this role you will supervise daily operations, coach the team, recruit when needed, and ensure Omni-channel processes and store procedures are followed.