Store Team Lead — Customer Service & Operations

Dollar Tree Stores INC; Methuen (MA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Methuen, MA is seeking an Assistant Store Manager to assist with store operations, customer service and team development. The role involves supporting the Store Manager, supervising associates, and ensuring a positive shopping environment.

The position requires strong communication, organizational and problem-solving skills, with responsibilities including opening/closing procedures, merchandise flow, and maintaining store standards.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, interpret, and explain operational directives.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs and perform physical duties.
• Strong communication, interpersonal and written skills.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas.
• Perform opening and closing procedures as needed.
• Support Store Manager in supervising and developing Store Associates.
• Maintain store cleanliness, safety, and organized stockroom to company standards.
• Protect and secure store assets, including cash, and adhere to company policies.

Skills

Communication skills

Customer service

Teamwork

Problem solving

Leadership

Education

High school diploma or equivalent

Job description

Dollar Tree Stores INC in Methuen, MA is seeking an Assistant Store Manager to assist with store operations, customer service and team development. The role involves supporting the Store Manager, supervising associates, and ensuring a positive shopping environment.

The position requires strong communication, organizational and problem-solving skills, with responsibilities including opening/closing procedures, merchandise flow, and maintaining store standards.