Store Team Lead — Customer Service & Operations

QuikTrip Corp.; Austin (TX); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

QuikTrip Corp. is seeking an Entry-Level Assistant Manager to support store operations and help the team succeed.

You will deliver excellent customer service and reinforce operational standards, contributing to a smooth, welcoming experience for every customer who enters the store. Under the guidance of the Store Manager and with fellow assistants, you will promote teamwork, uphold policies, and foster a respectful, inclusive, and customer-focused environment.

Qualifikationen

• High school diploma or GED is required.
• Retail store sales experience is desired.
• Must be able to communicate in English, verbally and in writing, with customers, vendors, and employees.

Aufgaben

• Customer Service - Own the customer experience by anticipating needs, solving problems, and consistently representing company standards.
• Employee Support / Teamwork - Own team outcomes by mentoring peers, resolving conflicts constructively, and modeling professional behavior.
• Store Appearance - Own the customer-facing environment by proactively addressing appearance issues and guiding peers in daily upkeep.
• Food Service and Food Safety - Own food quality by proactively checking standards, correcting issues, and ensuring customers receive safe, consistent products.
• Merchandising - Own product presentation by optimizing layouts, identifying gaps, and ensuring merchandising aligns with customer demand.
• Shift Management - Own shift performance by anticipating needs, solving problems, and helping coordinate cross-shift efforts to meet customer demand.
• Business Operations - Own operational standards by monitoring task execution, resolving issues, and ensuring reporting and inventory processes are followed.

Kenntnisse

Customer service

Team leadership

Communication

Problem solving

Ausbildung

High school diploma or GED

Jobbeschreibung

QuikTrip Corp. is seeking an Entry-Level Assistant Manager to support store operations and help the team succeed.

You will deliver excellent customer service and reinforce operational standards, contributing to a smooth, welcoming experience for every customer who enters the store. Under the guidance of the Store Manager and with fellow assistants, you will promote teamwork, uphold policies, and foster a respectful, inclusive, and customer-focused environment.