Store Team Lead: Customer Service & Merchandising

Family Farm & Home; Canton (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Family Farm and Home in Canton, OH, is seeking a Team Leader to help drive sales and provide exceptional customer service while upholding our family-focused values.

The role requires strong leadership, communication skills, and the ability to manage store operations, schedules, and inventory with a hands-on, customer-first approach.

Join our growing team and contribute to a positive work environment, meeting budgeted goals and supporting colleagues across departments.

Qualifications

• Strong leadership and problem-solving abilities.
• Excellent oral and written communication.
• Customer-service oriented with a team mindset.
• Ability to motivate and supervise team members.

Responsibilities

• Promote Family Farm and Home mission statement and family values.
• Assist store manager in promoting an aggressive sales culture with superior customer service.
• Maintains professionalism and positive store morale.
• Schedule and assign employees; follow up on results.
• Identify customer needs and build relationships with customers.
• Protect inventory and assets in accordance with policy.
• Ensure merchandise is received, stored and merchandised per procedures.

Skills

Leadership

Communication

Customer service

Team motivation

Job description

Family Farm and Home in Canton, OH, is seeking a Team Leader to help drive sales and provide exceptional customer service while upholding our family-focused values.

The role requires strong leadership, communication skills, and the ability to manage store operations, schedules, and inventory with a hands-on, customer-first approach.

Join our growing team and contribute to a positive work environment, meeting budgeted goals and supporting colleagues across departments.