Store Team Lead - Customer Service & Development

dollartree

Monett (MO)

On-site

USD 17,000 - 25,000

Part time

14 days+
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Benefits offered by this job

Employee Assistance Program
Retirement plans
Educational Assistance

Job summary

Dollar Tree in Monett, MO is seeking an Assistant Store Manager to support daily store operations, customer service excellence, and team development. You will help organize merchandise flow, supervise associates, and ensure safety and policy compliance.

Ideal candidates have high school diploma or equivalent and prior store-management experience in retail or grocery. This role offers part-time flexibility with a focus on collaboration and customer satisfaction.

Qualifications

  • High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required
  • Store management experience in retail, grocery, or drug store environment is preferred
  • Must be able to lift up to 55 lbs from floor to above shoulder height
  • Strong communication, interpersonal, and written skills are required
  • Ability to work in a high-energy, team environment is required
  • Exceptional customer service, organizational, and communication skills are required
  • Strong problem solving and decision-making skills are required

Responsibilities

  • Assist with store functions and day-to-day store activities
  • Help customers in a positive, approachable manner and address questions or concerns
  • Help organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas
  • Perform opening and closing procedures as needed
  • Process corporate directives and communications related to store activities
  • Maintain promotional effectiveness of store fixtures and displays
  • Assist in ordering merchandise, processing damaged merchandise, record keeping (payroll, scheduling, cash register deposits and receipts), and loss prevention
  • Maintain areas of the store, including a well-stocked sales floor and organized stockroom
  • Protect and secure all company assets, including store cash
  • Adhere to policies and procedures including safety guidelines
  • Help Store Manager supervise, train, and develop Store Associates
  • Ensure a positive, safe, and respectful environment with customers and staff
  • Keep store clean and presentable, including bathrooms and floors; take out trash
  • Other duties as assigned

Skills

Communication
Interpersonal skills
Written skills
Team collaboration
Customer service
Organizational skills
Problem solving
Decision making
Physical stamina

Education

High school diploma or equivalent

Job description

Dollar Tree in Monett, MO is seeking an Assistant Store Manager to support daily store operations, customer service excellence, and team development. You will help organize merchandise flow, supervise associates, and ensure safety and policy compliance.

Ideal candidates have high school diploma or equivalent and prior store-management experience in retail or grocery. This role offers part-time flexibility with a focus on collaboration and customer satisfaction.

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