Store Team Lead: Customer Focus & Merchandising

Dollar General Corporation; Lemoyne (Cumberland County); On-site; USD 42,000 - 62,000; Full time

Job summary

Dollar General Corporation is seeking an Assistant Store Manager to help run a clean, customer-first store. Under the Store Manager's direction, you will supervise staff, manage merchandise, complete paperwork, and handle deposits to protect assets and minimize losses.

You will lead customer service, open/close shifts, train employees, ensure safety and policy compliance, manage stock and planograms, perform cash control duties, and support store operations during the Manager's absence to

Qualifications

• Strong customer service leadership and communication abilities.
• Ability to follow procedures and work with accuracy.
• Attention to detail and strong organizational skills.
• Ability to read and interpret safety rules, instructions, and manuals.
• Mathematical calculations including percentages and cash handling.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service

Communication

Organization

Reading diagrams

Numerical calculations

Cash handling

Cash register

Cash deposits

Bank deposits

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking an Assistant Store Manager to help run a clean, customer-first store. Under the Store Manager's direction, you will supervise staff, manage merchandise, complete paperwork, and handle deposits to protect assets and minimize losses.

You will lead customer service, open/close shifts, train employees, ensure safety and policy compliance, manage stock and planograms, perform cash control duties, and support store operations during the Manager's absence to