Store Team Lead: Customer Experience & Operations

CVS Health; Carolina Beach (NC); On-site; USD 22,000 - 32,000; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health is hiring a part-time supervisor to oversee store crews, coordinate with management, and ensure a smooth, customer-focused operation. This role emphasizes leadership, communication, and adherence to store policies.

You will assist customers, merchandise, and maintain displays while upholding CVS customer service culture. A flexible schedule, including early mornings and weekends, is required; pay ranges from $16.00 to $23.00 per hour with benefits for eligible hours.

Qualifications

• Deductive reasoning ability, analytical skills and computer skills.
• Advanced communication skills and supervision skills.
• Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.

Responsibilities

• Work effectively with store management and crews.
• Supervise the store's crew through assigning, directing and following up of all activities.
• Effectively communicate information both to and from store management and crews.
• Assist customers with their questions, problems and complaints.
• Promote CVS customer service culture. (Greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Price merchandise.
• Stock shelves.
• Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off-shelf merchandise.
• Reset departments following POGs.

Skills

Deductive reasoning

Analytical skills

Computer skills

Communication skills

Supervision

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is hiring a part-time supervisor to oversee store crews, coordinate with management, and ensure a smooth, customer-focused operation. This role emphasizes leadership, communication, and adherence to store policies.

You will assist customers, merchandise, and maintain displays while upholding CVS customer service culture. A flexible schedule, including early mornings and weekends, is required; pay ranges from $16.00 to $23.00 per hour with benefits for eligible hours.