Store Team Lead: Customer Experience & Growth

Pacific Sunwear Stores LLC; Mishawaka (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

PacSun in Mishawaka, IN is seeking an Assistant Store Manager to support the Store Manager in leading a customer-focused, top-line sales driven, profitable store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors and ensuring the execution of the Store's KPIs.

A day in the life includes coaching through feedback, maintaining visual directives, and promoting a safe, engaging shopping environment for customers and associates alike.

Qualifications

• High School Diploma or equivalent.
• Effective written, verbal and presentation skills.
• Strong communications and math skills.
• Proficient computer skills and familiarity with POS systems.
• Passion for product, brands, fashion and trends.

Responsibilities

• Assist Store Manager in leading a customer-focused, sales-driven store.
• Coach and motivate team; ensure adherence to policies and standards.
• Maintain visual standards and merchandise presentation.
• Deliver engaging customer experiences and resolve issues, escalating when needed.
• Support scheduling, operations, and store safety programs.

Skills

Customer service

Leadership

Communication

Retail math

POS systems

Education

High School Diploma

Job description

PacSun in Mishawaka, IN is seeking an Assistant Store Manager to support the Store Manager in leading a customer-focused, top-line sales driven, profitable store location. The Assistant Store Manager must also inspire and motivate others by exhibiting core value behaviors and ensuring the execution of the Store's KPIs.

A day in the life includes coaching through feedback, maintaining visual directives, and promoting a safe, engaging shopping environment for customers and associates alike.