Store Team Lead

Academy Sports + Outdoors; Rolla (MO); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen im Einzelhandel sucht nach engagierten Team Leads, die eine Schlüsselrolle bei der Verbesserung von Kundenzufriedenheit und Geschäftsergebnissen spielen. In dieser Vollzeitposition haben Sie die Möglichkeit, Projekte zu leiten und Teammitglieder zu unterstützen, während Sie eine positive Arbeitsumgebung fördern. Sie bringen Ihre Fähigkeiten im Kundenservice und Ihre Erfahrung in der operativen Exzellenz ein, um das Team zu stärken und die Verkaufsziele zu erreichen. Diese Rolle bietet Ihnen die Chance, in einem dynamischen Umfeld zu arbeiten, das Wert auf Wachstum und Entwicklung legt.

Qualifications

• Mindestens zwei Jahre relevante Berufserfahrung erforderlich.
• Erfahrung in der Unterstützung von Personen und Prozessen zur Förderung der operativen Exzellenz.

Responsibilities

• Führen von Projekten und Initiativen zur Verbesserung der Kundenzufriedenheit.
• Leitung von Teammitgliedern zur Erreichung von Verkaufszielen.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Kenntnisse in Bestandssoftware

Microsoft Office

Education

High School Diploma oder GED

Tools

Bestandssoftware

Bestellverarbeitungssysteme

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth

At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Minimum Requirements:

Education:

• High school diploma or GED preferred.

Work Experience:

• At least two years of relevant work experience required.
• Experience supporting people and processes to drive operational excellence and sales targets.
• Must meet federal and state requirements for firearms transactions, where applicable.
• Must qualify to obtain/maintain FOID card (Illinois only).

Skills:

• Excellent customer service skills; effective problem-solving and communication abilities.
• Ability to read, interpret, and follow safety rules, instructions, plan-o-grams, and manuals.
• Ability to prepare routine reports and correspondence.
• Apply common sense to follow written, oral, or diagrammed instructions.
• Working knowledge of inventory software, order processing systems, and Microsoft Office.

Responsibilities:

Refer to the detailed job description for specific responsibilities.

Additional Requirements (excluding Lead Cashier):

• Meeting federal and state requirements for firearms transactions, where applicable.
• Qualifying for and maintaining FOID card (Illinois only).
• Completion of Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Good hearing and vision to perform job duties.
• Adherence to work hours, policies, procedures, and professional conduct.
• Ability to stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds frequently.
• Occasionally stoop, crouch, grasp, push, pull, talk, hear, and lift 21 to 40 pounds.
• Occasionally sit, climb, balance, and lift 41 to 60 pounds.

Full-time position

Equal Employment Opportunity

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or other protected categories.