Store Team Lead

Academy Sports + Outdoors; Richmond (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company dedicated to enhancing the sports and outdoor experience for everyone. As a Team Lead, you'll play a pivotal role in driving projects and initiatives, ensuring exceptional customer satisfaction and store profitability. This full-time position offers an engaging environment where your leadership and commitment will directly contribute to the team's success. If you're passionate about sports and enjoy leading others, this is the perfect opportunity to grow and make a difference in a dynamic workplace.

Qualifications

• At least two years of relevant work experience required.
• Ability to follow safety rules and operating instructions.

Responsibilities

• Drive execution of projects and initiatives while leading team members.
• Impact customer satisfaction and store profitability.

Skills

Customer Service Orientation

Problem-Solving Skills

Communication Skills

Inventory Software Knowledge

Microsoft Office (Word, Excel)

Education

High School Diploma or GED

Tools

Inventory Software

Order Processing Systems

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operation Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Education:

• High school diploma or general education degree (GED) preferred.

Work Experiences:

• At least two years of relevant work experience required.
• Support of people and processes to drive operational excellence and meet sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, where applicable.
• Must qualify to obtain/maintain FOID card (Illinois only).

Skills:

• Excellent customer service orientation; effective problem-solving and communication skills with customers and team members.
• Ability to read, interpret, and follow documents such as safety rules, operating instructions, plan-o-grams, and manuals.
• Prepare routine reports and correspondence.
• Apply common sense understanding to carry out instructions in written, oral, or diagram form.
• Working knowledge of inventory software, order processing systems, and Microsoft Office products such as Word and Excel.

Responsibilities:

Please see the detailed job description for more information.

Other Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, where applicable.
• Qualify to obtain/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Good hearing and vision to perform job duties.
• Adhere to work hours, policies, procedures, and professional conduct standards.
• Stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds regularly.
• Stooping, crouching, grasping, pushing, pulling, talking, hearing, and lifting 21 to 40 pounds frequently.
• Occasionally sit, climb, balance, and lift 41 to 60 pounds.

Employment Type:

Full-time

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.