Store Team Lead

Academy Sports + Outdoors; Lafayette (IN); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein innovatives Unternehmen sucht Team Leads, die eine entscheidende Rolle bei der Verbesserung der Kundenzufriedenheit und der Rentabilität spielen. In dieser spannenden Position sind Sie für die Umsetzung von Projekten und die Leitung von Teammitgliedern verantwortlich. Sie bringen Ihre Fähigkeiten im Kundenservice und in der Problemlösung ein, um die Ziele des Unternehmens zu erreichen. Diese Vollzeitstelle bietet Ihnen die Möglichkeit, in einem dynamischen Umfeld zu wachsen und Ihre Karriere voranzutreiben, während Sie zur Mission beitragen, das Sport- und Freizeiterlebnis für alle zugänglicher zu machen.

Qualifications

• Mindestens zwei Jahre relevante Berufserfahrung erforderlich.
• Fähigkeit, Sicherheitsregeln und Betriebsanweisungen zu befolgen.

Responsibilities

• Leiten von Projekten und Initiativen zur Verbesserung der Kundenzufriedenheit.
• Unterstützung von Menschen und Prozessen zur Erreichung der Verkaufsziele.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Kenntnisse in Microsoft Office

Kenntnisse in Bestandssoftware

Education

High School Diploma oder GED

Tools

Microsoft Office (Word, Excel)

Bestandssoftware

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operations Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Education:

• High school diploma or general education degree (GED) preferred.

Work Experience:

• At least two years of relevant work experience required.
• Support of people and processes to drive operational excellence and meet sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, if applicable.
• Must qualify to obtain/maintain FOID card (Illinois only).

Skills:

• Excellent customer service; effective problem solving and communication skills with customers and team members.
• Ability to read, interpret, and follow safety rules, operating instructions, plan-o-grams, and manuals.
• Prepare routine reports and correspondence.
• Apply common sense to carry out written, oral, or diagrammed instructions.
• Working knowledge of inventory software, order processing systems, and Microsoft Office (Word, Excel).

Responsibilities:

• Refer to the detailed job description for more information.

Other Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, if applicable.
• Qualify to obtain/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, if applicable.

Physical Requirements & Attendance:

• Good hearing and vision to perform job duties.
• Adhere to company work hours, policies, and rules.
• Stand, walk, reach, handle, and perform repetitive motions; lift up to 20 pounds regularly.
• Stooping, crouching, using fingers, grasping, pushing, pulling, talking, hearing, and lifting 21-40 pounds frequently.
• Occasionally sit, climb, balance, and lift 41-60 pounds.

Full-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.