Store Team Lead

Academy Sports + Outdoors; Jacksonville (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a forward-thinking company that values hard work and commitment! As a Team Lead, you will play a crucial role in driving projects and initiatives that enhance customer satisfaction and store profitability. This full-time position offers the opportunity to lead a team while ensuring operational excellence and achieving sales targets. With a focus on creating a positive workplace environment, your contributions will help everyone enjoy more sports and outdoor activities. If you have a passion for leadership and customer service, this role is perfect for you!

Qualifications

• At least two years of relevant work experience required.
• Support of people and processes to drive operational excellence.

Responsibilities

• Drive execution of projects and initiatives while leading team members.
• Impact customer satisfaction and store profitability.

Skills

Customer Service Orientation

Problem Solving

Communication

Inventory Software Knowledge

Microsoft Office Proficiency

Education

High School Diploma or GED

Tools

Inventory Software

Order Processing Systems

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operation Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Education:

• High school diploma or general education degree (GED) preferred.

Work Experiences:

• At least two years of relevant work experience required.
• Support of people and processes to drive operational excellence and sales targets.
• Must meet federal and state requirements for selling and processing firearms transactions, where applicable.
• Must qualify to obtain/maintain FOID card (Illinois only).

Skills:

• Excellent customer service orientation; effective problem solver and communicator.
• Ability to read, interpret, and follow safety rules, operating instructions, plan-o-grams, and manuals.
• Prepare routine reports and correspondence.
• Apply common sense to carry out instructions in written, oral, or diagram form.
• Working knowledge of inventory software, order processing systems, and Microsoft Office products.

Responsibilities:

Refer to the detailed job description for more information.

Other Requirements (Excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions where applicable.
• Qualify to obtain/maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Acceptable hearing and vision to perform job duties.
• Adhere to work hours, policies, procedures, and rules.
• Stand, walk, reach, handle, perform repetitive motions, feel, and lift up to 20 pounds constantly.
• Stooping, crouching, grasping, pushing, pulling, talking, hearing, and lifting 21-40 pounds frequently.
• Sitting, climbing, balancing, and lifting 41-60 pounds occasionally.

Full-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or any other protected category.