Store Team Lead

Academy Sports + Outdoors; Little Rock (AR); On-site; USD 30,000 - 50,000; Full time

Job summary

Ein etabliertes Unternehmen sucht engagierte Team Leads, die eine Schlüsselrolle bei der Umsetzung von Projekten spielen. Diese Position erfordert hervorragende Kundenservice- und Kommunikationsfähigkeiten sowie die Fähigkeit, in einem dynamischen Umfeld zu arbeiten. Team Leads tragen zur Kundenzufriedenheit und Rentabilität bei, indem sie Teammitglieder unterstützen und anleiten. Wenn Sie eine Leidenschaft für Sport und Outdoor-Aktivitäten haben und in einem Umfeld arbeiten möchten, das Wachstum und Engagement fördert, könnte dies die perfekte Gelegenheit für Sie sein.

Qualifications

• Mindestens zwei Jahre relevante Berufserfahrung erforderlich.
• Fähigkeit, Sicherheitsregeln und Betriebsanweisungen zu befolgen.

Responsibilities

• Leiten von Projekten und Initiativen zur Verbesserung der Kundenzufriedenheit.
• Unterstützung von Mitarbeitern und Prozessen zur Erreichung von Verkaufszielen.

Skills

Kundenservice

Problemlösungsfähigkeiten

Kommunikationsfähigkeiten

Kenntnisse in Microsoft Office

Kenntnisse in Bestandssoftware

Education

High School Diploma oder GED

Tools

Bestandssoftware

Microsoft Office

Job description

Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.

At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads impact customer satisfaction, store profitability, and Academy's Purpose.

Job Description:

Click the link(s) below to see each individual position's full job description:

• Logistics Team Lead
• Operation Team Lead
• Store Inventory Control Team Lead
• Store Merchandising Team Lead
• Sales Team Lead Softlines
• Sales Team Lead Hardlines

Education:

• High school diploma or general education degree (GED) preferred.

Work Experience:

• At least two years of relevant work experience required.
• Support of people and processes to drive operational excellence and sales targets.
• Must meet federal and state requirements for firearms transactions, where applicable.
• Must qualify for and maintain FOID card (Illinois only).

Skills:

• Excellent customer service and problem-solving skills; effective communication with customers and team members.
• Ability to read, interpret, and follow safety rules, operating instructions, plan-o-grams, and manuals.
• Prepare routine reports and correspondence.
• Apply common sense to carry out instructions in written, oral, or diagram form.
• Working knowledge of inventory software, order processing systems, and Microsoft Office products.

Responsibilities:

Refer to the detailed job description for specific responsibilities.

Other Requirements (excluding Lead Cashier):

• Meet federal and state requirements for firearms transactions, where applicable.
• Qualify for and maintain FOID card (Illinois only).
• Complete Firearms Sales Certification Training, where applicable.

Physical Requirements & Attendance:

• Good hearing and vision to perform job duties.
• Adhere to work hours, policies, and professional conduct rules.
• Stand, walk, reach, handle, and lift up to 20 pounds constantly.
• Stooping, crouching, fingering, grasping, pushing, pulling, talking, hearing, and lifting 21-40 pounds frequently.
• Sitting, climbing, balancing, and lifting 41-60 pounds occasionally.

Full-time position.

Equal Employment Opportunity:

Academy is an Equal Opportunity Employer and does not discriminate based on race, religion, national origin, sex, age, disability, gender identity, sexual orientation, or other protected categories.