Becoming a Team Leader at Wild Fork, you will support store leadership by overseeing daily operations, delegating tasks, monitoring team performance, and ensuring store objectives are met. As second in command, you will foster collaboration and introduce innovative strategies to increase productivity. You will also provide a personal chef and friendly butcher experience to all guests, thinking like customers and acting like owners.
We believe in enjoying every step of your journey. If you have the Passion and Hunger for growth, come nourish your career at Wild Fork and be part of our growing family!
Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership
Essential Tasks and Responsibilities:
- Assist the Sr. Sales Leader in planning and implementing strategies to attract customers
- Track the progress of weekly, monthly, quarterly, and annual objectives
- Monitor and maintain store inventory
- Evaluate employee performance and identify hiring and training needs
- Organize the schedule for new hires to participate in the 6-week onboarding program
- Conduct on-the-job training for new hires
- Lead ongoing training programs to ensure full participation (Chew on This, Wild Chef, Product Training, new processes, etc.)
- Supervise and motivate staff to perform their best
- Coach and support new and existing Sales Associates
- Conduct ongoing performance reviews
- Monitor retail operating costs, budgets, and resources
- Communicate with clients and evaluate their needs
- Analyze consumer behavior and propose product positioning to the Commercial team
- Handle customer complaints
- Research emerging products and update store merchandise accordingly
- Create reports, analyze, and interpret retail data such as revenues, expenses, and competition
- Ensure all employees adhere to company policies and guidelines
- Represent the store and set an example for staff
- Execute other related duties as assigned
Physical Demands and Work Environment:
- Physically able to exert up to 50 pounds of force
- Occasional exposure to extreme temperatures – walk-in freezers
- Stand/walk for up to 8-10 hours
- Frequent movement within the store to access various departments and products
Benefits:
- 401k Retirement Plan
- Culinary Training
- Higher Education Programs
- Vacation Time, Paid Holidays & Birthday PTO
- Monthly Bonus Potential
- WF Unlimited - Free Shipping
- Chew On This - Monthly product giveaway
- Wild Chef - Monthly shopping allowance
Qualifications:
- Employed in current position for at least six months
- Acceptable 360 evaluation (>/3 = meets expectations) signed by manager within the past 12 months
- No active corrective actions, consistent performance
- Pass any screening processes including skills assessments, interviews, and Development Committee
- Previous retail supervisory experience preferred, but not required
- Ability to multi-task, remain attentive to customers, and be flexible
- Ability to work within a budget
- Teamwork and initiative
- Systems capabilities: SAP, Order Management Systems, Microsoft Office
- Work with integrity and respect, valuing others' opinions
- Ability to meet seasonal peaks, workloads, and deadlines
- Flexibility to work various hours, including early mornings, evenings, weekends, and holidays