Store Team Captain: Energy-Driven Guest Experience Leader

Rally House; Gloucester City (NJ); On-site; USD 26,000 - 29,000; Full time

Job summary

Rally House in Gloucester City, NJ is seeking a Team Captain to lead the store floor, energize the team, and deliver exceptional guest experiences during shifts. You will guide priorities, coach teammates, and ensure service standards with urgency and clear communication.

Responsibilities include onboarding new team members, supporting merchandising and daily operations, driving sales during your shifts, and handling guest concerns with professionalism while maintaining a high-energy environment

Qualifications

• Must be at least 18 years old.
• 1–2 years of retail experience.
• Availability to work 10 to 20 hours per week including daytime, nights, weekends, holidays, and featured local sports events.
• Stand and walk for extended periods and lift up to 50 pounds.

Responsibilities

• Onboard and train new team members.
• Lead the floor to ensure service coverage and guest focus.
• Coach teammates and provide in-the-moment feedback.
• Support merchandising, floor sets, and promotions during shifts.

Skills

Clear communication

Leadership

Customer service

Energetic sports fan

Job description

Rally House in Gloucester City, NJ is seeking a Team Captain to lead the store floor, energize the team, and deliver exceptional guest experiences during shifts. You will guide priorities, coach teammates, and ensure service standards with urgency and clear communication.

Responsibilities include onboarding new team members, supporting merchandising and daily operations, driving sales during your shifts, and handling guest concerns with professionalism while maintaining a high-energy environment