Store Systems Business Analyst - Omnichannel & POS

Snipes; Bensalem Township (Bucks County); Hybrid; USD 70,000 - 90,000; Full time

Job summary

SNIPES in Bensalem, PA is seeking a Business Analyst for Store Systems. The role focuses on implementing, enhancing, and supporting store-related systems across POS, OMS, and Store Mobility for 360+ doors, with a hybrid work model.

Reporting to the Sr. Manager of Store Systems, you will partner with Merchandising, Digital/Ecommerce, Finance and Store Operations to gather requirements, coordinate UAT, and drive improvements that deliver a seamless omnichannel experience for customers.

Qualifications

• 2+ years in business analysis or business systems analysis.
• Strong project management skills.
• Analytical mindset with attention to detail.
• Ability to multi-task in a fast-paced environment.
• Collaborative with internal and external partners to drive decisions and solutions.
• Excellent communication—present data findings clearly.
• Experience with a store-centric omnichannel retailer.
• POS systems experience.
• Familiar with Agile methodologies and ceremonies.
• Experience with Aptos, Blue Yonder, Manhattan solutions a plus.

Responsibilities

• Identify, document and analyze requirements for store systems (POS, OMS, Store Mobility).
• Support, configure, and enhance POS platform including payments and promotions.
• Serve as point of contact for POS issues; escalate to vendors to minimize disruption.
• Support OMS including BOPIS, Ship-from-Store, and Ship-to-Home workflows.
• Assist with Store Mobility Solution implementation and support.
• Plan and coordinate UAT; develop test scenarios and validate functionality against business requirements.
• Provide updates to stakeholders on project progress and opportunities.
• Help define success metrics and KPIs for new initiatives.

Skills

Project management

Analytical thinking

Attention to detail

Communication skills

Agile practices

Tools

Excel

PowerPoint

JIRA

Confluence

Process mapping software

Job description

SNIPES in Bensalem, PA is seeking a Business Analyst for Store Systems. The role focuses on implementing, enhancing, and supporting store-related systems across POS, OMS, and Store Mobility for 360+ doors, with a hybrid work model.

Reporting to the Sr. Manager of Store Systems, you will partner with Merchandising, Digital/Ecommerce, Finance and Store Operations to gather requirements, coordinate UAT, and drive improvements that deliver a seamless omnichannel experience for customers.