Store Systems Analyst – Omnichannel & POS Expert

UKG; Bensalem Township (Bucks County); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Generous Employee Discount

Paid Holidays

Summer Hours

PTO (Paid Time Off)

Bonus Plan

Affordable Health Insurance

Retirement Contributions

Job summary

SNIPES USA is seeking a Business Analyst for Store Systems to implement, enhance, and support store-related systems across all stores. You will work on POS, in-store payments, OMS, store mobility, and clienteling to enable omnichannel shopping for 360+ doors.

Reporting to the Sr. Manager of Store Systems, you will analyze requirements, coordinate UAT, and partner with Marketing, Planning, Digital / ECommerce, Distribution, and Finance to deliver measurable improvements.

Qualifications

• At least 2 years of experience as Business Analyst or Business Systems Analyst.
• Analytical mindset with attention to detail and problem-solving skills.
• Ability to multi-task in a fast-paced environment.
• Collaborate with internal and external partners to drive decisions and solutions.
• Excellent communication skills: presenting data findings clearly.

Responsibilities

• Identify, document and analyze requirements for store systems (POS, OMS, Store Mobility).
• Support, configure, and enhance POS including payments, promotions, and settings.
• Troubleshoot store-reported POS issues and escalate to vendors as needed.
• Support OMS with omnichannel flows (BOPIS, Ship-from-Store, Ship-to-Home).
• Assist Store Mobility Solution for omnichannel order fulfillment.
• Plan and coordinate UAT, develop test scenarios and gather feedback.
• Provide updates to stakeholders on progress and opportunities; define KPIs.
• Articulate business value of features or changes and measure success.

Skills

Analytical mindset

Attention to detail

Communication skills

Collaboration

Multi-tasking

Tools

Excel

PowerPoint

JIRA

Confluence

Process mapping

Job description

SNIPES USA is seeking a Business Analyst for Store Systems to implement, enhance, and support store-related systems across all stores. You will work on POS, in-store payments, OMS, store mobility, and clienteling to enable omnichannel shopping for 360+ doors.

Reporting to the Sr. Manager of Store Systems, you will analyze requirements, coordinate UAT, and partner with Marketing, Planning, Digital / ECommerce, Distribution, and Finance to deliver measurable improvements.