Store Support

The Home Depot; San Diego (CA); On-site; USD 33,000 - 39,000; Full time

Job summary

The Home Depot in San Diego, CA is seeking Store Support Associates to help ensure a smooth customer order fulfillment experience while assisting customers in the lot and performing administrative tasks. These roles emphasize teamwork, integrity, and attention to detail as you support store objectives and cooperate with vendors and other associates.

Positions may include Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative, with a focus on delivering

Responsibilities

• Assist customers with order fulfillment and inquiries across store departments.
• Provide administrative support and maintain store standards.
• Collaborate with teammates to ensure smooth operations and customer satisfaction.

Job description

87254BR

Job Description

Position Purpose

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.