Store Support

The Home Depot; Fenton (AL); On-site; USD 18,000 - 22,000; Full time

Job summary

The Home Depot in Fenton, MI is seeking a Store Support teammate to perform a variety of non-sales functions, including assisting with order fulfillment, helping customers in the lot, and providing administrative support. This role emphasizes customer satisfaction and operational accuracy.

You will work with associates, vendors, and carriers to ensure smooth store operations with minimal supervision. Attention to detail and time management are essential to deliver exceptional service and support

Responsibilities

• Supports order fulfillment, assists customers in the lot, and provides administrative tasks.

Job description

Job Description

Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

City

FENTON

State

MI

Job Type

Store Support